J Frontier (2934) · RiskRestated
Risks Related to Outsourcing Call Centers
First written in FY2021. 1 of 2 entries say "Restated". Latest entry: FY2026.
2entries
6years
0from disclosures
How it moved
Same theme, other companies
Risks related to difficulty securing outsourced and construction contractors, contract performance, and quality deteriorationA theme 134 companies write about · 136 as a headwind · 1 as a tailwind
The whole theme swung hardest in 2026: 14 of 57 companies on the "Worse" side.
81 other companies' latest entry also says "Restated".
Ridges = years it wrote progress, valleys = years it wrote worse. Most hopeful companies at the back. Drag to turn, scroll to zoom, right-drag to pan. On a phone, two fingers turn and pinch to zoom; one finger scrolls the page.
Showing 14 of the 134 companies compared. The sentences above are computed from all 134.Full recordFilings, disclosures and news, newest first
- FY2026RestatedAnnual report
「現在は、複数のコールセンター運営会社と契約しております。外部コールセンターを活用するにあたり、顧客情報については、IPアドレスの制限や２段階認証により厳重に保護・管理されております。」
コールセンター外部委託を継続しつつ、複数委託先、IPアドレス制限及び二段階認証による管理を記載している。 - FY2021First statedAnnual report
「If customer satisfaction declines because an outsourced provider experiences an accident, financial difficulties, a personal information leak or other misconduct, the continuation rate and ultimately profitability could decline, affecting our operating results.」
Although the Company uses multiple call centers, accidents at outsourced providers and difficulties securing personnel are identified as risks.