Announced details
Online medical consultation, online prescription medication guidance, prescription drug delivery, appointment management, medical questionnaires and online payments for medical institutions, and medical services during disasters and emergencies
The number of online medical consultation users increased 2.5-fold year on year
The number of online medical consultation users increased 2.5-fold year on year (actual user count and reference date: Not disclosed)
The disclosure states that the service has partnerships and service arrangements with more than 4,100 medical institutions and more than 20,000 participating pharmacies and drugstores.
Japan Resilience Award (National Resilience Grand Prize) 2026 Grand Prize
More than 4,100 partner medical institutions, more than 20,000 participating pharmacies and drugstores, and approximately 91% population coverage
In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.
Weathernews, the Japan Meteorological Agency's "Frequency of Heavy Rainfall and Short-Duration Torrential Rain," the Ministry of Internal Affairs and Communications' "Communications Usage Trend Survey (2025 estimate)," the Ministry of Health, Labour and Welfare, and a private-sector survey (survey name and organization: Not disclosed)
| Item | Details |
|---|---|
| Names of Products / Services Covered | SOKUYAKU (ソクヤク), an online medical consultation, medication guidance and prescription drug delivery service |
| Relationship with the Company | The disclosure states that the service has partnerships and service arrangements with more than 4,100 medical institutions and more than 20,000 participating pharmacies and drugstores. |
| Applicable area | Online medical consultation, online prescription medication guidance, prescription drug delivery, appointment management, medical questionnaires and online payments for medical institutions, and medical services during disasters and emergencies |
| Award/certification name | Japan Resilience Award (National Resilience Grand Prize) 2026 Grand Prize |
| Location scale | More than 4,100 partner medical institutions, more than 20,000 participating pharmacies and drugstores, and approximately 91% population coverage |
| Quantitative Effects | The number of online medical consultation users increased 2.5-fold year on year |
| Usage history | The number of online medical consultation users increased 2.5-fold year on year (actual user count and reference date: Not disclosed) |
| Source | Weathernews, the Japan Meteorological Agency's "Frequency of Heavy Rainfall and Short-Duration Torrential Rain," the Ministry of Internal Affairs and Communications' "Communications Usage Trend Survey (2025 estimate)," the Ministry of Health, Labour and Welfare, and a private-sector survey (survey name and organization: Not disclosed) |
Items this document does not state (10)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.Demand is increasing for a service that allows users to complete the process from medical consultation to medication pickup without leaving home, amid health problems caused by heavy rain and changes in atmospheric pressure and humidity, an increase in people who have difficulty visiting medical institutions, and improvements in the environment for using online medical care.