Impact of Personal Information Leaks on Reputation and Results
First written in FY2016. 3 of 5 entries say "Restated". Latest entry: FY2022.
The whole theme swung hardest in 2026: 12 of 48 companies on the "Worse" side.
22 other companies' latest entry also says "Mitigated".
- FY2022MitigatedAnnual report
「In addition, we have established internal policies for the protection of personal information and taken security measures for systems relating to personal-information management, while conducting training for all officers and employees to protect personal information and ensure its proper management.」
Specifies the PrivacyMark, establishment of internal policies, system measures, and training for all officers and employees as measures to address the risk of personal-information leaks. - FY2019RestatedAnnual report
「If personal information is leaked externally for any reason, this could directly undermine confidence in our company and may lead to existing customers cancelling their contracts and a decline in the acquisition of new customers.」
Reiterates the risks of declining confidence, customer cancellations, a decline in new-customer acquisition, and claims for damages due to personal-information leaks. - FY2018RestatedAnnual report
「However, if personal information is leaked externally for any reason, this could directly undermine confidence in our company and may lead to existing customers cancelling their contracts and a decline in the acquisition of new customers.」
Reiterates the risks of declining confidence, cancellations by existing customers, and a decline in new-customer acquisition due to personal-information leaks. - FY2017RestatedAnnual report
「However, if personal information is leaked externally for any reason, this could directly undermine confidence in our company and may lead to existing customers cancelling their contracts and a decline in the acquisition of new customers.」
Continues to identify the impact of personal-information leaks on confidence, cancellations, and new-customer acquisition as a risk. - FY2016First statedAnnual report
「If personal information is leaked externally for any reason, this could directly undermine confidence in our company and may lead to existing customers cancelling their contracts and a decline in the acquisition of new customers.」
Lists the PrivacyMark, internal policies, security measures, and training for all officers and employees as countermeasures.