Product Defects, Quality Claims and Brand Deterioration
First written in FY2017. 2 of 5 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2017: 4 of 17 companies on the "Worse" side.
0 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「In principle, we hold a cross-functional food safety committee meeting every month. To prevent product complaints and accidents, we work closely with factory workplaces to anticipate and eliminate risks and ensure proper product labeling.」
In addition to the existing measures of FSSC22000, hygiene management and food defense, the disclosure specified monthly meetings of the food safety committee and preventive activities conducted in coordination with factories. - FY2020AdvancedAnnual report
「We have obtained FSSC22000, an international standard for food safety management systems, and in principle hold a cross-functional quality management committee meeting every month. We work to prevent product complaints and accidents and ensure proper product labeling. We have also adopted the concept of so-called food defense, established systems to prevent intentional contamination with foreign matter and demonstrate that no abnormalities are present, and thoroughly implement hygiene and traceability management from raw material procurement through production and placement on store shelves in order to consistently provide safe, reliable products trusted by customers.」
In addition to FSSC22000, the disclosure specifies monthly cross-functional quality management committee meetings, product labeling management and food defense as concrete measures. - FY2019RestatedAnnual report
「Our group has thoroughly implemented hygiene and traceability management from raw material procurement through production and placement on store shelves in order to consistently provide safe, reliable products trusted by customers, including by obtaining FSSC22000, an international standard for food safety management systems. However, if a product defect or similar issue were to occur, it could affect the operating results and financial condition of our group.」
The risks of product defects and quality claims, and the measures taken through FSSC22000, hygiene management and traceability management, continue to be disclosed. - FY2018RestatedAnnual report
「Our group has thoroughly implemented hygiene and traceability management from raw material procurement through production and placement on store shelves in order to consistently provide safe, reliable products trusted by customers, including by obtaining FSSC22000, an international standard for food safety management systems. However, if a product defect or similar issue were to occur, it could affect the operating results and financial condition of our group.」
The risk of product defects and quality claims continues to be disclosed, with FSSC22000 certification, hygiene management and traceability management identified as countermeasures. - FY2017First statedAnnual report
「If a product defect or similar issue were to occur, it could affect the operating results and financial condition of our group.」
The deterioration of existing products and brands due to food labeling issues, contamination with hazardous substances, product defects and reputational damage is identified as a risk.