Strengthening Service Training by External Instructors and Web-Based Sales Promotion
First written in FY2017. 6 of 10 entries say "Restated". Latest entry: FY2020.
The whole theme swung hardest in 2018: 1 of 6 companies on the "Worse" side.
3 other companies' latest entry also says "Restated".
- FY2020RestatedAnnual report
「At “一番どり,” “燦鶏” and “をどり” in the restaurant division, the company continued strengthening banquet reservations through the WEB and worked to raise brand awareness.」
The company continues customer-attraction measures for existing restaurants through web-based sales promotion and reservation acquisition. - FY2020-Q1AdvancedAnnual report
「At the restaurant brands Ichibandori, Sando, and Odori, we worked to strengthen web-based sales promotion by enhancing our mobile app and increasing membership.」
While continuing previous web-based sales promotion, the company is advancing the enhancement of its mobile app and stronger membership acquisition as specific measures. - FY2019ReframedAnnual report
「During the current period, we restrained new store openings and focused on strengthening our customer service and product offerings to improve customer satisfaction, as well as further strengthening our business foundation with a view to stable growth.」
The wording has shifted from the previous references to web-based sales promotion and similar measures to an emphasis on improving customer satisfaction by restraining new store openings and strengthening customer service and product offerings. - FY2019-Q2RestatedAnnual report
「At the restaurant brands Ichibandori, Sando, and Odori, we have worked to attract mobile users through the web, develop popular menu items that meet customer needs, and refine store operations.」
The company continues web-based customer acquisition targeting mobile users, popular menu development, and the refinement of store operations. - FY2019-Q1RestatedAnnual report
「At the restaurant brands Ichibandori, Sando, and Odori, we have worked to attract mobile users through the web, develop popular menu items that meet customer needs, and refine store operations.」
The company continues web-based customer acquisition targeting mobile users, popular menu development, and the refinement of store operations. - FY2018RestatedAnnual report
「At izakaya brands including Ichibandori, Sando, and Odori, we have worked to attract mobile users through the web, develop popular menu items that meet customer needs, and refine store operations.」
The company continues customer-attraction measures, including web-based sales promotion, and improvements to service and store operations. - FY2018-Q3RestatedAnnual report
「The izakaya division, including the “一番どり” and “をどり” brands that form the core of the overall business division, performed firmly as it actively secured sales promotions and reservations through the WEB, enabling the business division as a whole to outperform the same period of the previous year.」
The company continues measures to promote sales and acquire reservations using the web. - FY2018-Q2RestatedAnnual report
「The izakaya brands Ichibandori and Odori performed steadily as a result of actively attracting customers and obtaining reservations through web-based sales promotion, enabling the business division as a whole to achieve results exceeding those of the same period of the previous year.」
The company states that it continued measures to promote sales and acquire reservations using the web, and that both its core izakaya business and the business division as a whole exceeded the same period of the previous year. - FY2018-Q1AdvancedAnnual report
「The izakaya brands Ichibandori and Odori performed steadily as a result of actively attracting customers and obtaining reservations through web-based sales promotion, enabling the business division as a whole to achieve results exceeding those of the same period of the previous year.」
The company states that web-based sales promotion and reservation acquisition led to steady performance in its core izakaya business and results for the business division as a whole exceeding those of the same period of the previous year. - FY2017First statedAnnual report
「In addition, we invited external instructors to introduce service training for all employees and strengthened sales promotion activities using the web.」
Service training for all employees by external instructors and web-based sales promotion activities are described for the first time as measures in the foodservice business.