Product Defects, Recalls and Product Liability
First written in FY2016. 7 of 11 entries say "Restated". Latest entry: FY2026.
126 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「If a product defect that could cause harm to health occurs, such as the inclusion of foreign matter, labeling errors or the inclusion of allergenic substances, or even if a product has no defect, rumors on social media and other platforms could damage the product's brand value and the company's image」
The company is reaffirming the risk that, in addition to product defects, labeling errors and the inclusion of allergenic substances, rumors on social media and other platforms could damage brand value even when there is no defect. - FY2025WorsenedAnnual report
「If a product defect that could cause harm to health occurs, such as the inclusion of foreign matter, labeling errors or the inclusion of allergenic substances, or even if a product has no defect, rumors on social media and other platforms could damage the product's brand value and the company's image」
In addition to the existing risks of product defects and recalls, the company explicitly identifies the possibility that rumors on social media and other platforms could damage brand value and the corporate image even when there is no defect. - FY2022MitigatedAnnual report
「Our group is working to expand its group-wide quality control system incorporating the management methods of the Food Safety System Certification 22000 (FSSC22000), formulate a food-safety policy, and thoroughly manage traceability.」
The company is expanding and reinforcing its quality control framework, food safety policy and traceability measures in response to risks including product defects, labeling errors and the inclusion of allergenic substances. - FY2021-Q1MitigatedAnnual report
「In its production and logistics-related divisions, the company further strengthened hygiene management, including monitoring employees' health, while addressing increased production of household products in particular, enforcing quality control and maintaining its logistics framework.」
Amid the spread of infectious diseases, the company is further strengthening hygiene management, including monitoring employees' health, quality control and maintenance of its logistics framework, while enhancing its response to product defects, quality issues and other incidents. - FY2020RestatedAnnual report
「The Group has established quality control standards in accordance with management methods such as the Japanese Agricultural Standards and HACCP, and manufactures its various products in compliance with those standards. However, there is no guarantee that all products will be free from defects or that no recalls will occur in the future.」
The company is reaffirming quality control in accordance with JAS, HACCP and other standards, as well as the risk of product defects and recalls. - FY2020-Q3RestatedAnnual report
「The Company has established thorough corporate ethics as a code of conduct, undertaken various measures and company-wide initiatives to promote and embed corporate ethics internally, and developed a risk management structure for providing safe and reliable products, including an emergency response system and recall plan based on the assumption that risks may arise.」
The company is reaffirming its risk management framework based on corporate ethics, an emergency response system and a recall plan in preparation for product defects, recalls and other incidents. - FY2019-Q3RestatedAnnual report
「The Company has established thorough corporate ethics as a code of conduct, undertaken various measures and company-wide initiatives to promote and embed corporate ethics internally, and developed a risk management structure for providing safe and reliable products, including an emergency response system and recall plan based on the assumption that risks may arise.」
The company is reaffirming its efforts to establish an emergency response system and recall plan in preparation for product defects, recalls and other incidents. - FY2019-Q1RestatedAnnual report
「The Company has established thorough corporate ethics as a code of conduct, undertaken various measures and company-wide initiatives to promote and embed corporate ethics internally, and developed a risk management structure for providing safe and reliable products, including an emergency response system and recall plan based on the assumption that risks may arise.」
It reconfirms initiatives to prepare for product defects and recalls by establishing an emergency response system and recall plan. - FY2018RestatedAnnual report
「However, there is no guarantee that all products will be free of defects or that no recalls will occur in the future.」
It reconfirms the possibility of product defects and recalls, as well as preparations through a crisis management committee, an emergency response system and insurance. - FY2017RestatedAnnual report
「However, there is no guarantee that all products will be free of defects or that no recalls will occur in the future. To address such product liability issues, the Company maintains liability insurance, has established a crisis management committee, developed an emergency response system and recall plan based on the assumption that risks may arise, and maintains recall insurance as a precaution.」
It reconfirms the possibility of product defects and recalls, as well as responses through a crisis management committee, an emergency response system and insurance. - FY2016First statedAnnual report
「However, there is no guarantee that all products will be free of defects or that no recalls will occur in the future.」
It also describes preparations through quality control, a crisis management committee, an emergency response system, a recall plan and insurance.