Reviewing the sales structure to address the COVID-19 and post-COVID environments
First written in FY2021. 8 of 14 entries say "Advanced", first in FY2022. Latest entry: FY2027-H1.
0 other companies' latest entry also says "Advanced".
- FY2027-H1AdvancedAnnual report
「The casual restaurant group worked to enhance added value and increase average customer spending, while also strengthening its delivery operations.」
The review of the revenue structure progressed from enhancing added value and increasing average customer spending to increasing revenue by strengthening delivery operations and using external services. - FY2026AdvancedAnnual report
「By time of day, lunch sales continued to drive growth at both the XEX Group and the casual restaurant group. The introduction of high-value-added products such as lunch buffets successfully raised average spend per customer. In the current consolidated fiscal year, sales from delivery operations conducted by the casual restaurant group also increased substantially. The number of orders rose as the Group expanded its use of third-party delivery services.」
For the full fiscal year, the improvement in the revenue structure was attributed to higher average spend per customer through high-value-added products such as lunch buffets and an increase in delivery orders through the use of third-party delivery services. - FY2025AdvancedAnnual report
「Although dinner and late-night sales declined sharply during the pandemic, the XEX Group's restaurants upgraded the added value of their lunch buffets to offset the decline, achieving an early recovery in sales. The casual restaurant group also introduced high-value-added lunch buffets at some restaurants, raising average spend per customer and increasing sales.」
The review of the revenue structure produced concrete effects in the form of higher average spend per customer and sales through the upgrading of XEX lunch buffets and their introduction at casual restaurants. - FY2024AdvancedAnnual report
「The Group will review the balance between the added value it provides and average spend per customer in order to recover customer numbers and secure sales, while implementing measures to address issues such as labour shortages and soaring costs and strengthening its management base to secure earnings. It will also work to improve the accuracy of decisions on opening and closing restaurants.」
The review of the revenue structure evolved into strengthening the management base by combining not only higher average spend per customer but also customer-number recovery, cost and labour measures, and more accurate decisions on opening and closing restaurants. - FY2024-Q3AdvancedAnnual report
「To resolve these events or circumstances, the Group will review the balance between the added value it provides and average spend per customer in order to recover customer numbers and secure sales, while implementing measures to address issues such as labour shortages and soaring costs and strengthening its management base to secure earnings. It will also work to improve the accuracy of decisions on opening and closing restaurants.」
The policy evolved from a focus on raising average spend per customer to a package of measures combining customer-number recovery through a review of the balance between added value and average spend per customer, securing sales, addressing labour shortages and soaring costs, and improving the accuracy of decisions on opening and closing restaurants. - FY2024-Q2ReframedAnnual report
「To resolve these events or circumstances, the Group will review the balance between the added value it provides and average spend per customer in order to recover customer numbers and secure sales, while implementing measures to address issues such as labour shortages and soaring costs and strengthening its management base to secure earnings.」
The explanation was expanded from a focus on raising average spend per customer to a policy of reviewing the balance between added value and average spend per customer while also seeking to recover customer numbers. - FY2024-Q1AdvancedAnnual report
「To resolve these events or circumstances, the Group will continue to enhance the added value it provides and raise average spend per customer to secure sales and improve profitability, while implementing measures to address immediate issues such as labour shortages and soaring costs and strengthening its management base to respond to changes in the business environment.」
As part of its review of the revenue and earnings structures, the Group explicitly identified continued measures to raise average spend per customer, address labour shortages and soaring costs, and strengthen its management base. It also recorded a recovery in same-store sales to near 2019 levels. - FY2023AdvancedAnnual report
「Throughout the fiscal years ended February 2022 and February 2023, the Group worked to raise average spend per customer by enhancing the added value provided to customers, while maintaining and improving customer satisfaction. These efforts were particularly successful at the XEX Group's premium-format restaurants, enabling the Group to recover sales even though customer numbers had not returned to pre-pandemic levels.」
Over two fiscal years, the Group raised average spend per customer and improved customer satisfaction as part of its review of the revenue structure for the COVID-19 and post-COVID-19 environments, recording the resulting recovery in XEX sales despite the incomplete recovery in customer numbers. - FY2023-Q3RestatedAnnual report
「Next, regarding improvements to our earnings structure, we are reviewing our sales structure, strengthening numerical management, reducing purchasing costs and reviewing head-office costs. Going forward, while continuing to improve the accuracy of numerical management, we will seek to increase the value we provide to customers by selectively allocating and concentrating management resources, thereby further improving our earnings structure.」
The Group continues to review its revenue structure in response to the COVID-19 and post-COVID-19 environments, combined with numerical management, cost reductions, selective concentration of management resources and improvements in added value. - FY2023-Q2RestatedAnnual report
「Next, regarding improvements to our earnings structure, we are reviewing our sales structure, strengthening numerical management, reducing purchasing costs and reviewing head-office costs. Going forward, while continuing to improve the accuracy of numerical management, we will seek to increase the value we provide to customers by selectively allocating and concentrating management resources, thereby further improving our earnings structure.」
The Group continues to review its revenue structure in response to the COVID-19 and post-COVID-19 environments, combined with numerical management, cost reductions, selective concentration of management resources and improvements in added value. - FY2023-Q1RestatedAnnual report
「Next, regarding improvements to our earnings structure, we are reviewing our sales structure, strengthening numerical management, reducing purchasing costs and reviewing head-office costs. Going forward, while continuing to improve the accuracy of numerical management, we will seek to increase the value we provide to customers by selectively allocating and concentrating management resources, thereby further improving our earnings structure.」
The Group continues to review its revenue structure for the COVID-19 and post-COVID-19 environments, combined with numerical management, reductions in procurement and head office costs, and improvements in added value. - FY2022AdvancedAnnual report
「In the fiscal year ended February 2022, we achieved higher average spend per customer by improving the value we provide. In the fiscal year ending February 2023, we will work to maintain and improve customer satisfaction, maintain the higher average spend per customer and stabilize our customer base.」
With regard to reviewing the revenue structure for the COVID-19 and post-COVID-19 environments, the Group raised average spend per customer and moved into the next fiscal year with the aim of maintaining that level and stabilising its customer base. - FY2022-Q1RestatedAnnual report
「(i) Review of the revenue structure in response to changes in the business environment; (ii) stronger numerical management at restaurants; (iii) reduction of procurement costs; and (iv) review of head office costs」
The Group continues to review its revenue structure in response to the business environment amid the pandemic, combined with numerical management at restaurants, procurement cost reductions and a review of head office costs. - FY2021First statedAnnual report
「In light of these changes in customer trends, from the second half of the fiscal year ended February 2021, the XEX Group's restaurants have worked to target individual demand by using restaurant reservation websites and introducing lunch buffets. By further focusing on these initiatives, the Group will establish a revenue structure suited to the COVID-19 and post-COVID-19 environments.」
To respond to changes in the customer base amid the pandemic, XEX clearly presented for the first time a framework for transforming its revenue structure by using individual demand, reservation websites and lunch buffets, while the casual restaurant business would use a new delivery brand.