Worth reading
32Immaterial
0–100. This measures how worthwhile something is to read, not how good or bad the company is.Direction
Neutral
Direction inferred from the company’s description.Scale
—
Displayed only when the document provides numerical figures.Wording
Conditional
How definitive the wording is.Items stated in the management plan
Partially revisedWhat happened to the previous planIndicator Stores hosting dementia cafés / Value 50 Location, Indicator Generic drug ratio / Value At least 90%, Indicator Number of health support pharmacies / Value 110 Location, Indicator Home and facility dispensing service implementation rate / Value At least 90% → Indicator Stores hosting dementia cafés / Value 109 Location, Indicator Generic drug ratio / Value 94.3％, Indicator Number of health support pharmacies / Value 81 Location, Indicator Home and facility dispensing service implementation rate / Value 86％
Key initiatives
01Workplace that respects diversity
02Promoting DX
03Employment Environment Development
04Improve employee treatment and workplace conditions
05Strengthen trust-based relationships and co-creation with stakeholders
06Stable supply
07Quality management and medical safety
08Integrated community care and response to an aging society
09Improve the convenience of healthcare services
10Strengthen family pharmacy functions
11Risk management, BCP and disaster response
12Sustainability of healthcare and social security
13Cybersecurity measures
14Information management and privacy protection
15Inventory optimization and waste reduction
16Regulatory compliance and proper management
17Governance Enhancement
18Major-incident prevention and emergency response
19Response to a circular economy and climate change
20Sustainable use of resources
Non-financial targetsIndicator name Paternity leave uptake rate / Target value 100% achieved / Timing Not disclosed, Indicator name Childcare leave and reduced-hours work uptake rate / Target value Maintain at 100% / Timing Continuing, Indicator name Measurement of employee satisfaction (ES) / Target value Conduct a survey at least once a year / Timing At least once a year, Indicator name Company-wide use of AI / Target value Company-wide use of AI for electronic medication histories, operational management and other purposes / Timing Not disclosed, Indicator name Acquisition of Certified Health and Productivity Management Organization Status / Target value Continue obtaining / Timing Continuing, Indicator name Average overtime hours / Target value 20% reduction / Timing Not disclosed, Indicator name Participation rate in various harassment training programs / Target value Maintain at 100% / Timing Continuing, Indicator name Expansion of stores hosting dementia cafés / Target value Held at 100 or more stores annually / Timing Annual, Indicator name Participation in the Orange Innovation Project / Target value Continuing / Timing Continuing, Indicator name Patient and customer surveys / Target value Conduct at least once a year / Timing At least once a year, Indicator name Pharmaceutical supply / Target value Maintain 100% / Timing Continuing, Indicator name Training on medical safety / Target value At least twice a year / Timing At least twice a year, Indicator name Home and facility dispensing services / Target value All stores (100%) / Timing Not disclosed, Indicator name Health promotion support pharmacies / Target value At least 80 stores (stores meeting the new standards) / Timing Not disclosed, Indicator name Number of healthcare institutions served / Target value Increase year on year / Timing Year-on-Year, Indicator name Electronic prescription utilization rate / Target value Increase year on year / Timing Year-on-Year, Indicator name Number of certified pharmacies (community partnership and specialist healthcare institution partnership) / Target value 80 stores (stores meeting the new standards) / Timing Not disclosed, Indicator name Number of family pharmacists / Target value Continue assigning at least 1 family pharmacist to every store / Timing Continuing, Indicator name Disaster Preparedness Drills / Target value Continue at least twice a year at all stores / Timing At least twice a year, Indicator name Participants in standard first-aid lifesaving courses / Target value Continue to have at least 1 participant per store / Timing Continuing, Indicator name Emergency supplies / Target value Maintain supplies at all locations / Timing Continuing, Indicator name Strengthen execution of BCP business plans / Target value Continue holding regular meetings / Timing Continuing, Indicator name Company-selected range of over-the-counter medicines / Target value Continue stocking at all stores / Timing Continuing, Indicator name UTM implementation rate / Target value Maintain at 100% / Timing Maintained, Indicator name Cybersecurity training and drills / Target value Continue at least twice a year / Timing At least twice a year, Indicator name Number of information leaks caused by hacking / Target value Maintain at 0 / Timing Maintained, Indicator name Employee information management training completion rate / Target value Maintain at 100% / Timing Continuing, Indicator name Pharmaceutical disposal rate / Target value 0.1% or less / Timing Not disclosed, Indicator name Compliance training / Target value Continue at least twice a year, with a 100% participation rate / Timing Continuing, Indicator name Independent outside directors / Target value Maintain at one-third or more / Timing Maintained, Indicator name Training for major-incident contingencies / Target value Annual / Timing Annual, Indicator name CO2 Emissions Reduction / Target value 30% reduction compared with fiscal 2022 / Timing FY2030 Target, Indicator name Installation of solar panels when opening or renovating stores / Target value Installation / Timing When opening or renovating stores, Indicator name Switching to contract plans using renewable energy and other sources / Target value Promote the switch / Timing Not disclosed
Reason for revision or withdrawal
In light of changes in the business environment and social issues, the company reviewed its existing materialities and KPI initiatives, while also considering the concept of double materiality, which takes into account both the impact of society and the environment on companies and the impact of corporate activities on society and the environment.
| Item | Details |
|---|---|
| Plan name | Review of Materialities and Setting of New KPIs |
| Progress against the plan | Partially revised |
| Non-financial targets | Indicator name Paternity leave uptake rate / Target value 100% achieved / Timing Not disclosed, Indicator name Childcare leave and reduced-hours work uptake rate / Target value Maintain at 100% / Timing Continuing, Indicator name Measurement of employee satisfaction (ES) / Target value Conduct a survey at least once a year / Timing At least once a year, Indicator name Company-wide use of AI / Target value Company-wide use of AI for electronic medication histories, operational management and other purposes / Timing Not disclosed, Indicator name Acquisition of Certified Health and Productivity Management Organization Status / Target value Continue obtaining / Timing Continuing, Indicator name Average overtime hours / Target value 20% reduction / Timing Not disclosed, Indicator name Participation rate in various harassment training programs / Target value Maintain at 100% / Timing Continuing, Indicator name Expansion of stores hosting dementia cafés / Target value Held at 100 or more stores annually / Timing Annual, Indicator name Participation in the Orange Innovation Project / Target value Continuing / Timing Continuing, Indicator name Patient and customer surveys / Target value Conduct at least once a year / Timing At least once a year, Indicator name Pharmaceutical supply / Target value Maintain 100% / Timing Continuing, Indicator name Training on medical safety / Target value At least twice a year / Timing At least twice a year, Indicator name Home and facility dispensing services / Target value All stores (100%) / Timing Not disclosed, Indicator name Health promotion support pharmacies / Target value At least 80 stores (stores meeting the new standards) / Timing Not disclosed, Indicator name Number of healthcare institutions served / Target value Increase year on year / Timing Year-on-Year, Indicator name Electronic prescription utilization rate / Target value Increase year on year / Timing Year-on-Year, Indicator name Number of certified pharmacies (community partnership and specialist healthcare institution partnership) / Target value 80 stores (stores meeting the new standards) / Timing Not disclosed, Indicator name Number of family pharmacists / Target value Continue assigning at least 1 family pharmacist to every store / Timing Continuing, Indicator name Disaster Preparedness Drills / Target value Continue at least twice a year at all stores / Timing At least twice a year, Indicator name Participants in standard first-aid lifesaving courses / Target value Continue to have at least 1 participant per store / Timing Continuing, Indicator name Emergency supplies / Target value Maintain supplies at all locations / Timing Continuing, Indicator name Strengthen execution of BCP business plans / Target value Continue holding regular meetings / Timing Continuing, Indicator name Company-selected range of over-the-counter medicines / Target value Continue stocking at all stores / Timing Continuing, Indicator name UTM implementation rate / Target value Maintain at 100% / Timing Maintained, Indicator name Cybersecurity training and drills / Target value Continue at least twice a year / Timing At least twice a year, Indicator name Number of information leaks caused by hacking / Target value Maintain at 0 / Timing Maintained, Indicator name Employee information management training completion rate / Target value Maintain at 100% / Timing Continuing, Indicator name Pharmaceutical disposal rate / Target value 0.1% or less / Timing Not disclosed, Indicator name Compliance training / Target value Continue at least twice a year, with a 100% participation rate / Timing Continuing, Indicator name Independent outside directors / Target value Maintain at one-third or more / Timing Maintained, Indicator name Training for major-incident contingencies / Target value Annual / Timing Annual, Indicator name CO2 Emissions Reduction / Target value 30% reduction compared with fiscal 2022 / Timing FY2030 Target, Indicator name Installation of solar panels when opening or renovating stores / Target value Installation / Timing When opening or renovating stores, Indicator name Switching to contract plans using renewable energy and other sources / Target value Promote the switch / Timing Not disclosed |
| Key initiatives | Workplace that respects diversity, Promoting DX, Employment Environment Development, Improve employee treatment and workplace conditions, Strengthen trust-based relationships and co-creation with stakeholders, Stable supply, Quality management and medical safety, Integrated community care and response to an aging society, Improve the convenience of healthcare services, Strengthen family pharmacy functions, Risk management, BCP and disaster response, Sustainability of healthcare and social security, Cybersecurity measures, Information management and privacy protection, Inventory optimization and waste reduction, Regulatory compliance and proper management, Governance Enhancement, Major-incident prevention and emergency response, Response to a circular economy and climate change, Sustainable use of resources |
| Results under the previous plan | Indicator Stores hosting dementia cafés / Value 50 Location, Indicator Generic drug ratio / Value At least 90%, Indicator Number of health support pharmacies / Value 110 Location, Indicator Home and facility dispensing service implementation rate / Value At least 90% → Indicator Stores hosting dementia cafés / Value 109 Location, Indicator Generic drug ratio / Value 94.3％, Indicator Number of health support pharmacies / Value 81 Location, Indicator Home and facility dispensing service implementation rate / Value 86％ |
| Reason for revision or withdrawal | In light of changes in the business environment and social issues, the company reviewed its existing materialities and KPI initiatives, while also considering the concept of double materiality, which takes into account both the impact of society and the environment on companies and the impact of corporate activities on society and the environment. |
| Date of board resolution | 17 September 2026 |
| Publication date | 17 September 2026 |
Items this document does not state (17)
Plan periodSales TargetOperating profit targetOperating profit margin targetNet income targetROE targetROIC targetPayout ratio / DOE policyTreasury share acquisition policyCost of capitalSelf-assessment of PBR and share priceTotal investment planInvestment amount by sectorSegment targetPlan assumptionsSize of the Target MarketRisks identified
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.The review reflects changes in the business environment and social issues, including the aging population, integrated community care, home healthcare, the revision of the reimbursement system for dispensing pharmacies, digital transformation, responses to securing and developing human resources, and growing expectations from stakeholders. The review also took into account the concept of double materiality.
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