Komori
Nafco (2790) · PolicyRestated

100% Customer Satisfaction and Customer-Centric Management

First written in FY2016. 30 of 31 entries say "Restated". Latest entry: FY2027-H1.

31entries
11years
0from disclosures
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How it moved
ProgressHeldSoftenedWorseRestatedFY2016 – FY2027-H12016: 220162017: 420172018: 420182019: 420192020: 320202021: 420212022: 320222023: 220232024: 120242025: 220252026: 22026
Same theme, other companies
Customer-First Business Operations and Product and Service ProvisionA theme 70 companies write about · 0 as a headwind · 72 as a tailwind

36 other companies' latest entry also says "Restated".

Ridges = years it wrote progress, valleys = years it wrote worse. Most hopeful companies at the back. Drag to turn, scroll to zoom, right-drag to pan. On a phone, two fingers turn and pinch to zoom; one finger scrolls the page.
Showing 14 of the 70 companies compared. The sentences above are computed from all 70.
Full recordFilings, disclosures and news, newest first
  1. FY2027-H1RestatedAnnual report

    「Our management policy aimed at achieving “100% customer satisfaction” has been reflected in product development informed by customer feedback, improvements to our operating systems and enhancements to customer service, as we continue our company-wide management efforts.」

    The company has reaffirmed its policy of pursuing 100% customer satisfaction and reflecting customer feedback in product development, operating system improvements and enhanced customer service.
  2. FY2026RestatedAnnual report

    「Our management policy aimed at achieving “100% customer satisfaction” has been reflected in product development informed by customer feedback, improvements to our operating systems and enhancements to customer service, as we continue our company-wide management efforts.」

    The company has reaffirmed its management policy of pursuing 100% customer satisfaction and its commitment to reflecting customer feedback in product development, operating system improvements and enhanced customer service.
  3. FY2026-H1RestatedAnnual report

    「Our management policy aimed at achieving “100% customer satisfaction” has been reflected in product development informed by customer feedback, improvements to our operating systems and enhancements to customer service, as we continue our company-wide management efforts.」

    The company has reaffirmed its policy of pursuing 100% customer satisfaction and reflecting customer feedback in product development, operating system improvements and enhanced customer service.
  4. FY2025RestatedAnnual report

    「Our management policy aimed at achieving “100% customer satisfaction” has been reflected in product development informed by customer feedback, improvements to our operating systems and enhancements to customer service, as we continue our company-wide management efforts.」

    The company has reaffirmed its policy of pursuing 100% customer satisfaction and reflecting customer feedback in product development, operating system improvements and enhanced customer service.
  5. FY2025-H1RestatedAnnual report

    「Our management policy aimed at achieving “100% customer satisfaction” has been reflected in product development informed by customer feedback, improvements to our operating systems and enhancements to customer service, as we continue our company-wide management efforts.」

    The company has reaffirmed its management policy of pursuing 100% customer satisfaction and its commitment to reflecting customer feedback in product development, operating system improvements and enhanced customer service.
  6. FY2024-Q1RestatedAnnual report

    「Our management policy aimed at achieving “100% customer satisfaction” has been reflected in product development informed by customer feedback, improvements to our operating systems and enhancements to customer service, as we continue our company-wide management efforts.」

    The company has reaffirmed its management policy of pursuing 100% customer satisfaction and its commitment to reflecting customer feedback in product development, operating system improvements and enhanced customer service.
  7. FY2023-Q3RestatedAnnual report

    「Our management aimed at achieving “100% customer satisfaction” has been reflected in product development informed by customer feedback, improvements to our operating systems and enhancements to customer service, as we continue our company-wide management efforts.」

    The company has reaffirmed its policy of pursuing 100% customer satisfaction and its commitment to reflecting customer feedback in product development, operating system improvements and enhanced customer service.
  8. FY2023-Q2RestatedAnnual report

    「Our management policy aimed at achieving “100% customer satisfaction” has been reflected in product development informed by customer feedback, improvements to our operating systems and enhancements to customer service, as we continue our company-wide management efforts.」

    The company continues its management policy of pursuing 100% customer satisfaction and its commitment to reflecting customer feedback in product development, operating system improvements and enhanced customer service.
  9. FY2023-Q1RestatedAnnual report

    「Our management policy aimed at achieving “100% customer satisfaction” has been reflected in product development informed by customer feedback, improvements to our operating systems and enhancements to customer service, as we continue our company-wide management efforts.」

    The company has reaffirmed its policy of pursuing 100% customer satisfaction and reflecting customer feedback in product development, operating system improvements and enhanced customer service.
  10. FY2022-Q3RestatedAnnual report

    「Our management aimed at achieving “100% customer satisfaction” has been reflected in product development informed by customer feedback, improvements to our operating systems and enhancements to customer service, as we continue our company-wide management efforts.」

    The company has reaffirmed its policy of pursuing 100% customer satisfaction and its commitment to reflecting customer feedback in product development, operating system improvements and enhanced customer service.
  11. FY2022-Q2RestatedAnnual report

    「Our management policy aimed at achieving “100% customer satisfaction” has been reflected in product development informed by customer feedback, improvements to our operating systems and enhancements to customer service, as we continue our company-wide management efforts.」

    The company has reaffirmed its management policy of pursuing 100% customer satisfaction and its commitment to reflecting customer feedback in product development, operating system improvements and enhanced customer service.
  12. FY2022-Q1RestatedAnnual report

    「Our management policy aimed at achieving “100% customer satisfaction” has been reflected in product development informed by customer feedback, improvements to our operating systems and enhancements to customer service, as we continue our company-wide management efforts.」

    The company has reaffirmed its management policy of pursuing 100% customer satisfaction and its commitment to reflecting customer feedback in product development, operating system improvements and enhanced customer service.
  13. FY2021RestatedAnnual report

    「Our management policy aimed at achieving “100% customer satisfaction” has been reflected in product development informed by customer feedback, improvements to our operating systems and enhancements to customer service, as we continue our company-wide management efforts.」

    The company continues its management policy of pursuing 100% customer satisfaction and its commitment to reflecting customer feedback in product development, operating system improvements and enhanced customer service.
  14. FY2021-Q3RestatedAnnual report

    「Our management aimed at achieving “100% customer satisfaction” has been reflected in product development informed by customer feedback, improvements to our operating systems and enhancements to customer service, as we continue our company-wide management efforts.」

    The company continues its policy of pursuing 100% customer satisfaction and reflecting customer feedback in product development, operating system improvements and enhanced customer service.
  15. FY2021-Q2RestatedAnnual report

    「Our management aimed at achieving “100% customer satisfaction” has been reflected in product development informed by customer feedback, improvements to our operating systems and enhancements to customer service, as we continue our company-wide management efforts.」

    The company has reaffirmed its philosophy of pursuing 100% customer satisfaction and its policy of reflecting customer feedback in product development, operating system improvements and enhanced customer service.
  16. FY2020RestatedAnnual report

    「Our management policy aimed at achieving “100% customer satisfaction” has been reflected in product development informed by customer feedback, improvements to our operating systems and enhancements to customer service, as we continue our company-wide management efforts.」

    The company has reaffirmed its management policy of pursuing 100% customer satisfaction and its commitment to reflecting customer feedback in product development, operating system improvements and enhanced customer service.
  17. FY2020-Q3RestatedAnnual report

    「Against this backdrop, under our management philosophy of “100% customer satisfaction,” we have continued to pursue a thorough customer focus and further strengthen our product policies to meet customer needs.」

    The company has adopted 100% customer satisfaction as its management philosophy and continues to strengthen its customer-oriented approach and product policies that address customer needs.
  18. FY2020-Q2RestatedAnnual report

    「Against this backdrop, under our management philosophy of “100% customer satisfaction,” we have continued to pursue a thorough customer focus and further strengthen our product policies to meet customer needs.」

    The company has adopted 100% customer satisfaction as its management philosophy and continues to strengthen its customer-oriented approach and product policies aligned with customer needs.
  19. FY2020-Q1RestatedAnnual report

    「Against this backdrop, under our management philosophy of “100% customer satisfaction,” we have continued to pursue a thorough customer focus and further strengthen our product policies to meet customer needs.」

    The company continues to pursue its management philosophy of 100% customer satisfaction, a customer-oriented approach and strengthened product policies that address customer needs.
  20. FY2019RestatedAnnual report

    「Our management based on the goal of “100% customer satisfaction” has been reflected in product development informed by customer feedback, improvements to our operating systems and enhancements to customer service, as we have continued our company-wide management efforts. We will continue to evolve as a “creator of better living” that creates more comfortable lives.」

    The company has reaffirmed its policy of maintaining the 100% customer satisfaction philosophy and reflecting customer feedback in product development, operating system improvements and enhanced customer service.
  21. FY2019-Q3RestatedAnnual report

    「Against this backdrop, under our management philosophy of “100% customer satisfaction,” we have continued to pursue a thorough customer focus and further strengthen our product policies to meet customer needs.」

    The company has adopted 100% customer satisfaction as its management philosophy and continues to pursue a customer-oriented approach and product policies that address customer needs.
  22. FY2019-Q2RestatedAnnual report

    「Against this backdrop, under our management philosophy of “100% customer satisfaction,” we have continued to pursue a thorough customer focus and further strengthen our product policies to meet customer needs.」

    The company has adopted 100% customer satisfaction as its management philosophy and continues to pursue a customer-oriented approach and product policies that address customer needs.
  23. FY2019-Q1RestatedAnnual report

    「Against this backdrop, under our management philosophy of “100% customer satisfaction,” we have continued to pursue a thorough customer focus and further strengthen our product policies to meet customer needs.」

    The company continues to pursue its management philosophy of 100% customer satisfaction, a customer-oriented approach and product policies that address customer needs.
  24. FY2018RestatedAnnual report

    「Our management based on the goal of “100% customer satisfaction” has been reflected in product development informed by customer feedback, improvements to our operating systems and enhancements to customer service, as we have continued our company-wide management efforts. We will continue to evolve as a “creator of better living” that creates more comfortable lives.」

    The company has reiterated its policy of maintaining 100% customer satisfaction as its management philosophy and reflecting it in product development, operating system improvements and enhanced customer service.
  25. FY2018-Q3RestatedAnnual report

    「Against this backdrop, under our management philosophy of “100% customer satisfaction,” we have continued to pursue a thorough customer focus and further strengthen our product policies to meet customer needs.」

    The company has adopted 100% customer satisfaction as its management philosophy and continues to pursue a customer-oriented approach and product policies that address customer needs.
  26. FY2018-Q2RestatedAnnual report

    「Against this backdrop, under our management philosophy of “100% customer satisfaction,” we have continued to pursue a thorough customer focus and further strengthen our product policies to meet customer needs.」

    The company has adopted 100% customer satisfaction as its management philosophy and continues to pursue a customer-oriented approach and product policies that address customer needs.
  27. FY2018-Q1RestatedAnnual report

    「Against this backdrop, under our management philosophy of “100% customer satisfaction,” we have continued to pursue a thorough customer focus and further strengthen our product policies to meet customer needs.」

    The company has adopted 100% customer satisfaction as its management philosophy and continues to pursue a customer-oriented approach and product policies that address customer needs.
  28. FY2017RestatedAnnual report

    「Our management based on the goal of “100% customer satisfaction” has been reflected in product development informed by customer feedback, improvements to our operating systems and enhancements to customer service, as we have continued our company-wide management efforts. We will continue to evolve as a “creator of better living” that creates more comfortable lives.」

    The company has reaffirmed its policy of maintaining the 100% customer satisfaction philosophy and reflecting it in product development, operating system improvements and enhanced customer service. It has also added the expression “creator of better living.”
  29. FY2017-Q3RestatedAnnual report

    「Against this backdrop, under our management philosophy of “100% customer satisfaction,” we have continued to pursue a thorough customer focus and further strengthen our product policies to meet customer needs.」

    The company has adopted 100% customer satisfaction as its management philosophy and continues to pursue a customer-oriented approach and product policies that address customer needs.
  30. FY2017-Q1RestatedAnnual report

    「Against this backdrop, under our management philosophy of “100% customer satisfaction,” we have continued to pursue a thorough customer focus and further strengthen our product policies to meet customer needs.」

    The company has adopted 100% customer satisfaction as its management philosophy and continues to pursue a customer-oriented approach and product policies that address customer needs.
  31. FY2016First statedAnnual report

    「We have worked to improve our sales capabilities through employee training and strengthen our product policies to meet customer needs, with the aim of achieving our long-standing management philosophy of “100% customer satisfaction.”」

    The company has adopted 100% customer satisfaction as its management philosophy and outlined a policy of reflecting it in its product policies, sales capabilities and customer service.
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