Achieving the No. 1 Customer Satisfaction Ranking and Japan's No. 1 Chain
First written in FY2017. 4 of 5 entries say "Restated". Latest entry: FY2023.
The whole theme swung hardest in 2018: 2 of 11 companies on the "Worse" side.
12 other companies' latest entry also says "Restated".
- FY2023RestatedAnnual report
「To continue achieving the No. 1 position in customer satisfaction, we will thoroughly educate our personnel and aim to build the No. 1 nationwide chain that customers value.」
顧客満足度1位の継続獲得と全国No.1チェーンを、人材教育を通じて目指す目標を再掲している。 - FY2022RestatedAnnual report
「To continue achieving the No. 1 position in customer satisfaction, we will thoroughly educate our personnel and aim to build the No. 1 nationwide chain that customers value.」
顧客満足度1位の継続獲得と全国No.1チェーンを、人材教育を通じて目指す方針を再掲している。 - FY2021RestatedAnnual report
「To continue achieving the No. 1 position in customer satisfaction, we will thoroughly educate our personnel and aim to build the No. 1 nationwide chain that customers value.」
顧客満足度1位の継続獲得と全国No.1チェーンを、人材教育を通じて目指す方針を再掲している。 - FY2019RestatedAnnual report
「顧客満足度１位を引き続き獲得するために、人材教育の徹底を図り、お客様に喜ばれる全国Ｎｏ１チェーンを目指してまいります。」
顧客満足度1位の継続獲得と全国No.1チェーンを、人材教育を通じて実現する目標を再掲している。 - FY2017First statedAnnual report
「To continue achieving the No. 1 position in customer satisfaction, we will thoroughly educate our personnel and aim to build the No. 1 nationwide chain that customers value.」
The company set goals of maintaining its No. 1 customer-satisfaction ranking and becoming the No. 1 nationwide chain, supported by thorough personnel training.