Risk of quality issues arising from the expansion of business areas
First written in FY2023. 2 of 3 entries say "Mitigated", first in FY2024. Latest entry: FY2026.
No other company in this theme has enough history to compare yet.
- FY2026MitigatedAnnual report
「In the trading business in particular, we identify quality-related risks across the entire supply chain of each commercial flow and inspect the corresponding risk responses.」
In addition to sharing examples and pursuing improvements through the Quality Management Committee, the trading business is identifying quality risks across the entire commercial flow and inspecting the corresponding responses. - FY2024MitigatedAnnual report
「In each business, we respond to quality-related risks in dealings with customers while taking the characteristics of the business into account. The Quality Management Committee discusses and examines how these measures are implemented, shares results and lessons learned across the Company, and works to apply them to other businesses and improve quality.」
A company-wide response to quality risks was made concrete, including monitoring business sites, sharing examples and applying lessons to other businesses through the Quality Management Committee. - FY2023First statedAnnual report
「Through business investments, the Group's business areas have expanded and diversified, including increased entry into manufacturing and services. Accordingly, we established the Sojitz Group Quality Management Policy as a basic company-wide quality management policy and are promoting autonomous, proactive quality management at operating sites based on this policy. We also established a Quality Management Committee as a cross-company organisation responsible for appropriately managing the quality of the goods and services we provide,」
Against the backdrop of expanded entry into manufacturing and services through business investments, the risk of quality issues was identified as an independent risk, and a response framework based on the quality management policy and Quality Management Committee was presented.