Recruitment and training of talent and dissemination of corporate philosophy

「Because Japan’s working-age population is structurally declining as a result of the declining birthrate and aging population, the company began an employment placement business introducing outstanding overseas personnel to companies facing labor shortages, including our group. In July 2024, our group also began accepting technical intern trainees and foreign specified skilled workers to address labor shortages and achieve further growth as a company.」

「・Promote flexible employment without limiting hiring to full-time permanent positions (Partner Permanent Employees (CU)) ・Actively recruit specified skilled workers and support their retention and success ・Respond to remote work」

「Our group has introduced job-specific evaluation systems to accept diverse personnel and evaluate them appropriately so that they can work with confidence.」

「With a view to expanding each business, including the medium- to long-term development of our food-service business through the opening of company-operated and outsourced restaurants and the development of new businesses, our group is securing human resources through new-graduate and mid-career hiring, as well as by promoting part-time employees to full-time positions. We will also focus on further expanding our personnel systems, including training by employee level and evaluation systems.」

「We regarded the current situation as a good opportunity to develop professionals engaged in the food business and proceeded with secondments to food-processing companies to improve food-processing technology. We also began operating training and technical certification examination programs to improve cooking skills. In addition, we explored secondment and dispatch destinations with a view to developing human resources over the long term, including by dispatching personnel to support the opening of restaurants by companies whose core business is not food service.」

「We regarded the current situation as a good opportunity to develop professionals engaged in the food business and proceeded with secondments to food-processing companies to improve food-processing technology. We also explored secondment and dispatch destinations with a view to developing human resources over the long term, including by dispatching personnel to support the opening of restaurants by companies whose core business is not food service.」

「Regarding human resources development, we will strengthen internal training programs by employee level, improve cooking skills and standardize service levels at stores, while developing personnel capable of management from a business-owner perspective. For part-time and temporary employees as well, we will expand training and recognition opportunities, including internal study sessions and service contests, to create an environment in which they can learn while working and develop highly loyal personnel.」

「While proceeding with store closures, we will give priority placement to outstanding personnel at stores designated for intensive reinforcement and promote reforms within those stores.」

「Regarding personnel development, we welcomed the second cohort at 三光マーケティング・カレッジ, which we had operated since the previous fiscal year to transform the organization into one that proactively thinks and acts from the customer's perspective, and promoted training for future management executives.」

「Taking advantage of these refurbishments and other initiatives, we have worked to upgrade our stores from both the physical and operational perspectives, including by retraining staff, so that we can provide customers with a “more comfortable space.”」

「② To restore the customer-attracting power of existing stores, we continued the initiatives undertaken in the first quarter, including capital investment in existing stores that had deteriorated over time, staff retraining, and the introduction of new menu items, to improve customer satisfaction.」

「In addition, based on the recognition that “store strength is store manager strength,” our human resources initiatives have focused on developing and strengthening store managers. We regularly hold the “Store Manager Academy,” a training program for learning important knowledge and ways of thinking as a store manager, and have changed our personnel system so that store managers can take the lead and operate their stores independently.」

「As part of our human resources initiatives, we held the “Store Manager Academy” to develop the capabilities of individual stores so that they can identify customer needs and adapt to market changes under store-led management.」

「As part of our human resources initiatives, we held the fifth “Sankuru Fes,” aimed at revitalizing stores through an event organized by part-time crew members. We worked to give concrete form to the initiative by incorporating programs in which people could take the spotlight regardless of nationality or gender, thereby seeking to broaden the circle of the “joy of growing through work.” We also newly established the “7 Human Resources Principles” to clarify our approach to and expectations for our people, and introduced an “early wage access system,” under which employees can withdraw part of the wages they have earned before the scheduled payday, as a measure to address recruitment difficulties.」

「We held the fourth “Sankuru Fes,” a festival by part-time crew members for part-time crew members, aimed at having crew members working at our stores rediscover the “joy of working through work” and the “joy of growing through work,” and at revitalizing the stores.」

「We have worked to develop personnel who proactively innovate and evolve business formats and stores.」

「Against this backdrop, based on our corporate philosophy of “proposing a valuable food culture,” we have focused on ensuring that all employees confirm and thoroughly apply the “principles, rules and fundamentals of conduct,” while working to provide high-value-added products and strengthen operations.」

「In addition, to strengthen our human resources, we have provided employee training not limited to operations, with the aim of embedding our corporate philosophy.」