Risk of business suspension and brand damage from food poisoning and food-hygiene issues
First written in FY2020. 3 of 4 entries say "Restated". Latest entry: FY2023.
68 other companies' latest entry also says "Restated".
- FY2023RestatedAnnual report
「Despite the measures described above, if food poisoning or food-hygiene complaints arising from food served at stores, or general hygiene problems across society, occur, the company may face cancellation of operating permits, an operating ban or suspension for a specified period, claims for damages by victims and a decline in the Group's creditworthiness. This could damage the Group's brand image and reduce directly operated store sales and royalty income as franchisee sales decline, affecting the Group's operating results.」
食中毒・食品衛生問題による営業停止、損害賠償、ブランド毀損、売上・ロイヤリティ減少のリスクを継続している。 - FY2022RestatedAnnual report
「Despite the measures described above, if food poisoning or food-hygiene complaints arising from food served at stores, or general hygiene problems across society, occur, the company may face cancellation of operating permits, an operating ban or suspension for a specified period, claims for damages by victims and a decline in the Group's creditworthiness. This could damage the Group's brand image and reduce directly operated store sales and royalty income as franchisee sales decline, affecting the Group's operating results.」
食中毒・食品衛生問題による営業停止、損害賠償、ブランド毀損、売上・ロイヤリティ減少のリスクを継続している。 - FY2021RestatedAnnual report
「店舗における飲食を理由とする食中毒や食品衛生に関するクレームの発生……営業許可の取消、営業禁止もしくは一定期間の営業停止の処分……経営成績に影響を及ぼす可能性があります。」
食中毒・食品衛生問題による営業停止、損害賠償、ブランド毀損、売上・ロイヤリティ減少のリスクを継続している。 - FY2020First statedAnnual report
「Despite the measures described above, if food poisoning or food-hygiene complaints arising from food served at stores, or general hygiene problems across society, occur, the company may face cancellation of operating permits, an operating ban or suspension for a specified period, claims for damages by victims and a decline in the Group's creditworthiness. This could damage the Group's brand image and reduce directly operated store sales and royalty income as franchisee sales decline, affecting the Group's operating results.」
The company initially disclosed as a standalone risk the possibility of operating suspensions, damages claims, brand damage and lower sales and royalties if food poisoning or food-hygiene problems occur.