Trust-Based Relationships Between Service-Oriented Retailers and Stakeholders
First written in FY2016. 17 of 18 entries say "Restated". Latest entry: 2026-10-19.
61 other companies' latest entry also says "Restated".
- 2026-10-19RestatedOther Disclosures
「当社のコーポレートメッセージであります「買って安心 ずっと満足」のもと、お客様の暮らしに合った最適な商品のご提案や、きめ細かなサービス・修理対応をおこない、末永くご愛顧いただける店舗を目指してまいります。」
顧客志向、提案、サービス・修理対応を通じて長期的な信頼関係を築く方針を再確認した。 - FY2026-H1RestatedAnnual report
「Going forward, the Group will continue to promote initiatives to fulfill its corporate message, “Confidence when you buy, satisfaction for years to come.”」
Reconfirmed its customer-oriented commitment to continuing initiatives to fulfill “Confidence when you buy, satisfaction for years to come.” - FY2025RestatedAnnual report
「The Group has adopted “Realizing a customer-first philosophy through delivering utility and complete selling” as its management philosophy.」
Reconfirmed the philosophy of service-oriented retail centered on relationships of trust with customers through delivering utility, complete selling, a customer-first philosophy, and hospitality. - FY2023RestatedAnnual report
「The Group has adopted “Realizing a customer-first philosophy through delivering utility and complete selling” as its management philosophy.」
Reconfirmed the philosophy centered on long-term relationships of trust through delivering utility, complete selling, a customer-first philosophy, and hospitality. - FY2022-Q2RestatedAnnual report
「In addition, under the concept “The best for you today, today,” we will provide a comfortable shopping environment with a wide selection of value-priced products while staying close to local customers, including by arranging deliveries by female staff in response to requests from women living alone.」
Reconfirmed the approach of providing services attuned to local customers at the Kyoto Shijo Kawaramachi store, including deliveries by female staff. - FY2021RestatedAnnual report
「The Group has adopted “Realizing a customer-first philosophy through delivering utility and complete selling” as its management philosophy.」
Reconfirmed the philosophy of building long-term relationships of trust with customers through delivering utility, complete selling, a customer-first philosophy, and hospitality. - FY2021-Q2RestatedAnnual report
「Going forward, while giving top priority to the safety and health of our customers and employees, the Group will continue to propose and provide ways to enrich customers’ lifestyles, including fulfilling “time at home” and comfortable “telework environments.”」
Reconfirmed its commitment to proposing and providing enriched lifestyles, including “time at home” and “telework environments,” while prioritizing customer safety and health. - FY2020RestatedAnnual report
「The Group has adopted “Realizing a customer-first philosophy through delivering utility and complete selling” as its management philosophy.」
Reconfirmed the philosophy of building long-term relationships of trust with customers through delivering utility, complete selling, a customer-first philosophy, and hospitality. - FY2019-Q3RestatedAnnual report
「Going forward, we will continue to implement various initiatives as a company that permanently supports our customers’ enriched lifestyles.」
Reconfirmed its commitment to continuing initiatives as a company that permanently supports customers’ enriched lifestyles. - FY2019-Q2RestatedAnnual report
「Going forward, we will continue to implement various initiatives as a company that permanently supports our customers’ enriched lifestyles.」
Reconfirmed its commitment to continuing initiatives as a company that permanently supports customers’ enriched lifestyles. - FY2019-Q1RestatedAnnual report
「Going forward, we will continue to implement various initiatives as a company that permanently supports our customers’ enriched lifestyles.」
Reconfirmed its commitment to continuing initiatives as a company that permanently supports customers’ enriched lifestyles. - FY2018RestatedAnnual report
「The Group has adopted “Realizing a customer-first philosophy through delivering utility and complete selling” as its management philosophy.」
Reconfirmed the philosophy of service-oriented retail centered on delivering utility, complete selling, and a customer-first philosophy. - FY2018-Q3RestatedAnnual report
「Going forward, we will continue to implement various initiatives as a company that permanently supports our customers’ enriched lifestyles.」
Reconfirmed its commitment to continuing initiatives as a company that permanently supports customers’ enriched lifestyles. - FY2018-Q2RestatedAnnual report
「Going forward, we will continue to implement various initiatives as a company that permanently supports our customers’ enriched lifestyles.」
Reconfirmed its commitment to continuing initiatives as a company that permanently supports customers’ enriched lifestyles. - FY2017RestatedAnnual report
「The Group has adopted “Realizing a customer-first philosophy through delivering utility and complete selling” as its management philosophy.」
Reconfirmed the service-oriented retail approach centered on a customer-first philosophy, delivering utility, complete selling, and relationships of trust. - FY2017-Q3RestatedAnnual report
「Going forward, we will continue to implement various initiatives as a company that permanently supports our customers’ enriched lifestyles.」
Reaffirming its commitment to continuing initiatives as a company that permanently supports customers’ enriched lifestyles. - FY2017-Q2RestatedAnnual report
「We continue to promote initiatives as a company that permanently supports our customers’ enriched lifestyles.」
Presented an approach of promoting initiatives as a company that continuously supports customers’ enriched lifestyles. - FY2016First statedAnnual report
「The Group’s service-oriented retail business is a community-based retail business founded on the sense of security and trust placed in it by stakeholders, namely shareholders, customers, business partners, and local communities.」
Presented an approach to business operations that emphasizes security and trust, transparency in the decision-making process, accountability, and internal communication.