Expanding Purchase Support through e-Smart Reservations and Replacement Support
First written in FY2022-Q2. 1 of 2 entries say "Restated". Latest entry: FY2022-Q3.
10 other companies' latest entry also says "Restated".
- FY2022-Q3RestatedAnnual report
「Against this backdrop, we have advanced customer services to provide greater satisfaction, including the introduction of 「エディオンのｅスマート予約」, a service that allows customers to make advance reservations by computer or smartphone for purchase support such as shopping consultations and quotations, and 「買い替えサポート」, a members-only service for certain designated products that allows customers to choose between repairs and points when a product breaks down.」
The Company reaffirmed its initiative to promote customer services through the introduction of 「エディオンのｅスマート予約」 and 「買い替えサポート」. - FY2022-Q2First statedAnnual report
「Against this backdrop, we are enhancing customer services to provide greater satisfaction, including Edion's e-Smart Reservation service, which allows customers to make advance reservations by computer or smartphone for purchase support such as shopping consultations and quotations, and the Buyback Support service for members, which allows customers to choose between repair and the award of points in the event of a breakdown for certain designated products.」
The Company newly introduced a service enabling customers to book consultations and quotations online by computer or smartphone, and a members-only service allowing customers to choose between repairs and points when a covered product breaks down.