Improving Average Order Value and Retention Rates for AI Solutions
First written in FY2024. . Latest entry: FY2025.
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- FY2025Higher order value, lower retentionAnnual report
「The average order value for the top 10 projects (*) has been trending upward as the scale of business partners and projects has expanded, reaching ¥20 million in the fiscal year ending September 2025, an increase of ¥2 million year on year. The retention rate (*) was 70.8% in the fiscal year ending September 2025, down 19.2 percentage points year on year. Although it declined from the previous year's high level because the number of new business partners starting with PoCs increased sharply in the previous year, it remained at a certain level.」
The average order value increased from ¥18 million to ¥20 million, while the retention rate declined from 90.0% to 70.8%. - FY2024First statedAnnual report
「The average order value for the top 10 projects was ¥18 million in the fiscal year ended September 2024, an increase of ¥7 million year on year, while the retention rate was 90.0%, up 4.3 percentage points year on year. Both metrics performed steadily.」
The Company reported an average order value of ¥18 million and a retention rate of 90.0% as key AI solution indicators.