Announced details
Sales and customer service at consumer cooperatives, customer interviews, solution proposals and staff training
Ichinomiya Consumer Cooperative’s membership conversion rate up 9% compared with the previous fiscal year average
An example in which a staff member who had been experiencing difficulties achieved a 10% increase in the membership conversion rate compared with both the previous month and the previous fiscal year average
From implementation, roleplay exercises were conducted an average of 16.9 times per person per month, or approximately 4 times per week, over 3 months
For a staff member at Consumer Cooperative Aichoice Gifu, the time required to acquire each new member was reduced from 30 hours to 4.5 hours
Implemented and in use at Ichinomiya Consumer Cooperative. From implementation, an average of 16.9 roleplay exercises per person per month were conducted over 3 months. The cumulative number of companies implementing the system and users is Not disclosed.
Sapeet provided SAPI Roleplay to Aichoice. Ichinomiya Consumer Cooperative implemented it first, after which its use was expanded across Aichoice.
Consumer Cooperative Federation Aichoice is located at 1-14 Yakushidori, Minami-ku, Nagoya, Aichi Prefecture, and is chaired by Takahiro Omiya (大宮隆博). Its URL is https://ichoice-coop.com/. Ichinomiya Consumer Cooperative operates home delivery and other services mainly in Ichinomiya, Aichi Prefecture. Detailed overviews of Aichi Consumer Cooperative and Consumer Cooperative Aichoice Gifu are Not disclosed.
Consumer Cooperative Federation Aichoice: 1-14 Yakushidori, Minami-ku, Nagoya, Aichi Prefecture
Although contributions to sales performance have been reported, the impact on Sapeet’s sales and profit is Not disclosed.
The company does not address Contract Value / Offering price.
| Item | Details |
|---|---|
| Names of Products / Services Covered | SAPI Role-Play |
| Counterparty | Consumer Cooperative Federation Aichoice, Ichinomiya Consumer Cooperative, Aichi Consumer Cooperative, Consumer Cooperative Aichoice Gifu |
| Counterparty overview | Consumer Cooperative Federation Aichoice is located at 1-14 Yakushidori, Minami-ku, Nagoya, Aichi Prefecture, and is chaired by Takahiro Omiya (大宮隆博). Its URL is https://ichoice-coop.com/. Ichinomiya Consumer Cooperative operates home delivery and other services mainly in Ichinomiya, Aichi Prefecture. Detailed overviews of Aichi Consumer Cooperative and Consumer Cooperative Aichoice Gifu are Not disclosed. |
| Relationship with the Company | Sapeet provided SAPI Roleplay to Aichoice. Ichinomiya Consumer Cooperative implemented it first, after which its use was expanded across Aichoice. |
| Launch date | Already implemented at Ichinomiya Consumer Cooperative. Expansion across Aichoice is currently under way. The specific start date is Not disclosed. |
| Applicable area | Sales and customer service at consumer cooperatives, customer interviews, solution proposals and staff training |
| Location | Consumer Cooperative Federation Aichoice: 1-14 Yakushidori, Minami-ku, Nagoya, Aichi Prefecture |
| Quantitative Effects | Ichinomiya Consumer Cooperative’s membership conversion rate up 9% compared with the previous fiscal year average, An example in which a staff member who had been experiencing difficulties achieved a 10% increase in the membership conversion rate compared with both the previous month and the previous fiscal year average, From implementation, roleplay exercises were conducted an average of 16.9 times per person per month, or approximately 4 times per week, over 3 months, For a staff member at Consumer Cooperative Aichoice Gifu, the time required to acquire each new member was reduced from 30 hours to 4.5 hours |
| Usage history | Implemented and in use at Ichinomiya Consumer Cooperative. From implementation, an average of 16.9 roleplay exercises per person per month were conducted over 3 months. The cumulative number of companies implementing the system and users is Not disclosed. |
| Impact on Business Performance | Although contributions to sales performance have been reported, the impact on Sapeet’s sales and profit is Not disclosed. |
Items this document does not state (8)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.The company explains that repeatedly conducting AI roleplay exercises close to actual sales interactions and improving training content based on conversation logs led to enhanced proposal skills among staff, ongoing training and more efficient instruction.