Worth reading
43Recurring
0–100. This measures how worthwhile something is to read, not how good or bad the company is.Direction
Improvement
Direction inferred from the company’s description.Scale
—
Displayed only when the document provides numerical figures.Wording
Definitive
How definitive the wording is.Announced details
SAPI Role-PlayCustomer harassment prevention package
Applicable field (uses covered by this announcement)
Telephone support at call centresFace-to-face customer service in retail and service businessesPatient and visitor support at medical institutions and public facilitiesBusiness partner support in B2B transactionsHandling consultations from managers and personnel responsible for consultation desks
Launch date1 October 2026 (scheduled launch)
Location (as indicated in this announcement)
8th Floor, Ichigo Mita Building, 5-13-18 Shiba, Minato-ku, Tokyo
In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.
Source (materials cited by the company)
The customer harassment prevention manuals and other materials published by the Ministry of Health, Labour and Welfare
| Item | Details |
|---|---|
| Names of Products / Services Covered | SAPI Role-Play, Customer harassment prevention package |
| Launch date | 1 October 2026 (scheduled launch) |
| Applicable area | Telephone support at call centres, Face-to-face customer service in retail and service businesses, Patient and visitor support at medical institutions and public facilities, Business partner support in B2B transactions, Handling consultations from managers and personnel responsible for consultation desks |
| Location | 8th Floor, Ichigo Mita Building, 5-13-18 Shiba, Minato-ku, Tokyo |
| Source | The customer harassment prevention manuals and other materials published by the Ministry of Health, Labour and Welfare |
Items this document does not state (13)
CounterpartyCounterparty overviewRelationship with the CompanyContract ValueOffering priceContract DateAward/certification nameAwarding / certifying bodyRegistration number and expiry dateLocation scaleQuantitative EffectsUsage historyImpact on Business Performance
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.To help companies put the measures they have established into practice at the workplace, in response to the mandatory customer harassment prevention measures for employers effective 1 October 2026.
How to read this page
This is not the documentKomori reads the disclosure the company filed and writes this summary. Figures are as stated by the company and are not audited.
Weight is not a verdictIt measures how much this changes what the company had already told the market. It is not a view on the shares.
Corrections happenIf the company reissues this disclosure, the page is rebuilt from the corrected version and the revision number moves up.