Thorough infection prevention and hygiene management

「During store operations, we made infection prevention among customers and employees our top priority by thoroughly implementing hygiene and store-staff health management measures, including employee handwashing, gargling, mask wearing and hand sanitisation.」

「Going forward, the Group will leverage its strength in operating multiple business formats, including everyday dining and fast food, centered on its suburban yakiniku business. In addition to infection-prevention measures, it will focus on providing safer and more reliable products, work to create stores that satisfy customers and pursue stable growth and a recovery in business performance.」

「These measures can help prevent the spread of infection by reducing opportunities for contact, improve customer satisfaction by shortening the time until products are served or orders are placed, and address labor shortages. We will consider introducing them at other stores as needed.」

「In November last year, we introduced an express serving lane for delivering dishes at the Nikusho Sakai Hirakata store. We are also testing serving robots at 4 existing Nikusho Sakai stores nationwide, and both initiatives have been very well received by customers. In addition to helping prevent the spread of infection by reducing contact opportunities, both initiatives may improve customer satisfaction through their entertainment value and help address labour shortages. We plan to introduce them at other Nikusho Sakai stores as appropriate.」

「During the current third-quarter consolidated accounting period, as a new initiative to respond to changing consumer needs, we opened the Hirakata store of Nikusho Sakai, a suburban all-you-can-eat yakiniku restaurant, in November. The store introduced our first express serving lane to reduce contact opportunities with customers.」

「With a view to cooperating as fully as possible in preventing the spread of infection, our group shortened store operating hours and alcohol-serving hours and temporarily closed stores at all operating locations in response to requests from the national and local governments. During store operations, we continued making infection prevention among customers and employees our top priority by thoroughly implementing hygiene and store-staff health management measures, including employee handwashing, gargling, mask wearing and hand sanitisation.」

「With a view to cooperating as fully as possible in preventing the spread of infection, our group shortened store operating hours and alcohol-serving hours and temporarily closed stores at all operating locations in response to requests from the national and local governments. During store operations, we made infection prevention among customers and employees our top priority by thoroughly implementing hygiene and store-staff health management measures, including employee handwashing, gargling, mask wearing and hand sanitisation.」

「In response to requests from the national and local governments to refrain from operating as a measure against COVID-19, we shortened operating hours and temporarily closed stores. During store operations, we made infection prevention among customers and employees our top priority by thoroughly implementing hygiene and store-staff health management measures, including employee handwashing, gargling, mask wearing and hand sanitisation.」

「Against this backdrop, our group has made the prevention of infection among customers, business partners, employees and their families its top priority. In response to requests from local governments and other authorities, we shortened operating hours and temporarily closed stores, while implementing thorough hygiene and store-staff health management measures, including handwashing, gargling, mask wearing and hand sanitisation by employees.」

「With infection prevention for customers, business partners, employees and their families as the top priority, and in response to requests from local authorities and others, we shortened operating hours and temporarily closed stores. During store operations, we thoroughly implemented hygiene and staff health management measures, including employee handwashing, gargling, mask wearing and hand disinfection, as well as installing partitions between counter seats in conveyor-belt sushi restaurants.」