Decision and Details
Consumer Affairs AgencyAdministrative order issued by the Consumer Affairs Agency against our subsidiary
The representations for the buyback price increase campaigns misled consumers into believing that they could use the buyback service on particularly favorable terms if they applied during the period from May through November 2025.
The potential impact of this matter on financial results is currently being assessed. If an event requiring disclosure occurs, it will be announced immediately.
| Item | Details |
|---|---|
| Matter Covered | Administrative order issued by the Consumer Affairs Agency against our subsidiary |
| Decision-Making Body | Consumer Affairs Agency |
| Decision Date | 11 June 2026 |
| Implementation Date | Received on 11 June 2026 (actual) |
| Period Covered | The covered campaigns conducted from 12 May to 9 November 2025 |
| Quantity / scale | 6 covered campaigns |
| Impact on Business Performance | The potential impact of this matter on financial results is currently being assessed. If an event requiring disclosure occurs, it will be announced immediately. |
| Reason | The representations for the buyback price increase campaigns misled consumers into believing that they could use the buyback service on particularly favorable terms if they applied during the period from May through November 2025. |
| Governing Rule | Article 7, paragraph 1 of the Act against Unjustifiable Premiums and Misleading Representations (the Premiums and Representations Act) |
| Future plans | The Company will notify general consumers, take measures to prevent similar representations from recurring, provide employees and officers with compliance training, including training on the Premiums and Representations Act, and establish a management system covering the review and approval of representations. The Company will assess the impact on financial results and immediately announce any event requiring disclosure. |
Items this document does not state (2)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.The buyback price increase campaigns conducted from May through November 2025 included representations that misled general consumers into believing that they could use the buyback service on particularly favorable terms.