Standardizing Customer Service through Improved Skills and Personnel Exchanges with Overseas Subsidiaries
First written in FY2017. 4 of 5 entries say "Restated". Latest entry: FY2021.
9 other companies' latest entry also says "Restated".
- FY2021RestatedAnnual report
「We will promote initiatives to acquire and improve the customer service skills that are fundamental to retailing and continue to provide appropriate training. We will also promote personnel exchanges with stores operated by overseas subsidiaries and work to standardize customer service across the Group.」
Efforts to improve customer service skills and standardize customer service levels through personnel exchanges with overseas subsidiaries continue. - FY2020RestatedAnnual report
「We will promote initiatives to acquire and improve the customer service skills that are fundamental to retailing and continue to provide appropriate training. We will also promote personnel exchanges with stores operated by overseas subsidiaries and work to standardize customer service across the Group.」
Efforts to improve customer service skills and standardize customer service levels through personnel exchanges with overseas subsidiaries continue. - FY2019RestatedAnnual report
「We will promote initiatives to acquire and improve the customer service skills that are fundamental to retailing and continue to provide appropriate training. We will also promote personnel exchanges with stores operated by overseas subsidiaries and work to standardize customer service across the Group.」
Efforts to improve customer service skills and standardize customer service levels through personnel exchanges with overseas subsidiaries continue. - FY2018RestatedAnnual report
「We will promote initiatives to acquire and improve the customer service skills that are fundamental to retailing and continue to provide appropriate training. We will also promote personnel exchanges with stores operated by overseas subsidiaries and work to standardize customer service across the Group.」
Efforts to improve customer service skills and standardize customer service levels through personnel exchanges with overseas subsidiaries continue. - FY2017First statedAnnual report
「We will promote initiatives to acquire and improve the customer service skills that are fundamental to retailing and continue to provide appropriate training. We will also promote personnel exchanges with stores operated by overseas subsidiaries and work to standardize customer service across the Group.」
In addition to training to improve staff customer service skills, measures were indicated to standardize customer service levels across the Group through personnel exchanges with overseas subsidiaries.