Strengthening Value-Added Services with the Latest-Model Embroidery Machines
First written in FY2023-Q2. 1 of 3 entries say "Reframed", first in FY2023-Q3. Latest entry: FY2023.
1 other company's latest entry also says "Restated".
- FY2023RestatedAnnual report
「We also worked to strengthen high-value-added services tailored to each customer, including the introduction of embroidery machines equipped with AI functions and smartphone-based customer service provided by in-store sales staff.」
The company continued its full-year efforts to strengthen customer-specific value-added services through AI-equipped embroidery machines and smartphone-based customer service. - FY2023-Q3ReframedAnnual report
「In sales, we are working to improve our ability to make proposals by strengthening high-value-added services tailored to each customer, including smartphone-based customer service in stores, the introduction of embroidery machines equipped with AI technology, and the rollout of various collaborative products.」
The means of providing value-added services have been further specified as customer-specific proposals combining embroidery machines equipped with AI technology, smartphone-based customer service, and collaborative products, rather than simply introducing the latest embroidery machines. - FY2023-Q2First statedAnnual report
「In sales, we are working to improve our ability to make proposals to customers by introducing smartphone-assisted customer service and the latest embroidery machines in stores and strengthening high-value-added services tailored to each customer.」
The company disclosed for the first time that it had introduced the latest embroidery machines as a means of enhancing personalized, value-added services in its stores.