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Other Disclosures265AHmcomm Inc.Information and Communications, Services and Others

Implementation of AI Agent Suite “Terry2 mini” at Cable Television Co., Ltd.

Hmcomm implemented AI Agent Suite “Terry2 mini” for Cable Television Co., Ltd.’s routine nighttime telephone reception operations. The AI-powered initial reception service is intended to support a 24/7/365 reception system while reducing the burden of nighttime staffing and outsourcing costs.

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63In focus
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Improvement
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Announced details

AI Agent Suite「Terry2 mini」Voice AI Agent Platform(VAAP)
Applicable field (uses covered by this announcement)
Initial reception for the main telephone lineFAQ and inquiry responseReservation receptionRoutine nighttime telephone reception for cable television services
Launch dateImplementation and service launch completed (specific date: Not disclosed)
Relationship between the counterparty and the company
Hmcomm Inc.265A
Relationship with the Company

A business relationship in which Hmcomm implements and provides AI Agent Suite “Terry2 mini” to ケーブルテレビ株式会社. Capital and personnel relationships: Not disclosed.

Counterpartyケーブルテレビ株式会社

Headquartered in Tochigi City, Tochigi Prefecture, the company provides broadcasting and communications services across Tochigi, Gunma, Ibaraki and Saitama prefectures. Its representative director is Takada Mitsuhiro (髙田光浩). Its address is 43-5 Hinokuchicho, Tochigi City, Tochigi Prefecture.

Location (as indicated in this announcement)

ケーブルテレビ株式会社: 43-5 Hinokuchicho, Tochigi City, Tochigi Prefecture

In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.

Announced details
ItemDetails
Names of Products / Services CoveredAI Agent Suite「Terry2 mini」, Voice AI Agent Platform(VAAP)
Counterpartyケーブルテレビ株式会社
Counterparty overviewHeadquartered in Tochigi City, Tochigi Prefecture, the company provides broadcasting and communications services across Tochigi, Gunma, Ibaraki and Saitama prefectures. Its representative director is Takada Mitsuhiro (髙田光浩). Its address is 43-5 Hinokuchicho, Tochigi City, Tochigi Prefecture.
Relationship with the CompanyA business relationship in which Hmcomm implements and provides AI Agent Suite “Terry2 mini” to ケーブルテレビ株式会社. Capital and personnel relationships: Not disclosed.
Launch dateImplementation and service launch completed (specific date: Not disclosed)
Applicable areaInitial reception for the main telephone line, FAQ and inquiry response, Reservation reception, Routine nighttime telephone reception for cable television services
Locationケーブルテレビ株式会社: 43-5 Hinokuchicho, Tochigi City, Tochigi Prefecture
Items this document does not state (11)
Contract ValueOffering priceContract DateAward/certification nameAwarding / certifying bodyRegistration number and expiry dateLocation scaleQuantitative EffectsUsage historyImpact on Business PerformanceSource

These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.

The reasons the company gives

The company's own explanation, not something inferred from the numbers.

The AI will automatically handle routine initial inquiries, such as fee confirmations and basic equipment operation, with the aim of reducing outsourcing costs for nighttime staffing, addressing labor shortages, shifting human resources to higher-value operations, and enhancing community-based services.

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Implementation of AI Agent Suite “Terry2 mini” at Cable Television Co., Ltd. | Hmcomm Inc. (265A) timely disclosure | Komori