Announced details
Inquiry handling operations; BPO and contact center operations
There are no applicable capital, personnel or business relationships, and the counterparty is not an applicable related party.
301-11 Osafune, Osafune-cho, Setouchi, Okayama. The representative director and president is Kanzaki Hiroshi (神﨑宏). The company operates businesses in direct marketing, order-taking support (contact centers and administrative outsourcing), planning and sales promotion support, recruitment, outsourcing, and renewable energy. It was established on 1 October 1991, with capital of ¥30 million. Its shareholders are 日宝綜合製本株式会社 and 株式会社ベネッセコーポレーション.
The impact on results for the fiscal year ending December 2026 will be minor. Over the medium to long term, the initiative is expected to contribute to the expansion of the AI agent business. If any material impact becomes apparent, it will be disclosed promptly.
The company does not address Contract Value / Offering price.
| Item | Details |
|---|---|
| Names of Products / Services Covered | Conversational AI agent "Terry2"; FDE (Forward Deployed Engineer) approach |
| Counterparty | 株式会社ジップ |
| Counterparty overview | 301-11 Osafune, Osafune-cho, Setouchi, Okayama. The representative director and president is Kanzaki Hiroshi (神﨑宏). The company operates businesses in direct marketing, order-taking support (contact centers and administrative outsourcing), planning and sales promotion support, recruitment, outsourcing, and renewable energy. It was established on 1 October 1991, with capital of ¥30 million. Its shareholders are 日宝綜合製本株式会社 and 株式会社ベネッセコーポレーション. |
| Relationship with the Company | There are no applicable capital, personnel or business relationships, and the counterparty is not an applicable related party. |
| Launch date | 19 June 2026 (PoC commencement; actual date) |
| Applicable area | Inquiry handling operations; BPO and contact center operations |
| Impact on Business Performance | The impact on results for the fiscal year ending December 2026 will be minor. Over the medium to long term, the initiative is expected to contribute to the expansion of the AI agent business. If any material impact becomes apparent, it will be disclosed promptly. |
Items this document does not state (11)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.To assess whether inquiry operations can be transformed into next-generation operations using generative AI and voice AI, and to build a model for using AI agents in live operating environments.