Product Development and Improvement Using the Voice Program
First written in FY2016. 5 of 6 entries say "Restated". Latest entry: FY2023.
No other company in this theme has enough history to compare yet.
- FY2023RestatedAnnual report
「With nature, health, safety, good design and taste as our product development concepts, all employees consider STILL NOW, meaning what customers still remain dissatisfied with. We actively develop new products and improve existing products using our proprietary Voice program, a suggestion program that incorporates customer dissatisfaction and requests into product development. We will continue to make active use of the Voice program and work to develop and improve products that meet customer needs.」
The definition of the Voice program, the incorporation of customer dissatisfaction and requests into product development, and the policy of developing new products and improving existing products continue. - FY2022RestatedAnnual report
「We use our proprietary Voice program, a suggestion program that incorporates customer dissatisfaction and requests into product development, to actively develop new products and improve existing products. We will continue to make active use of the Voice program and work to develop and improve products that meet customer needs.」
The policy of using the Voice program to incorporate customer dissatisfaction and requests into product development continues. - FY2021RestatedAnnual report
「We will continue to make active use of the Voice program and work to develop and improve products that meet customer needs.」
The policy of using the Voice program for product development and improvement aligned with customer needs continues. - FY2019RestatedAnnual report
「We will continue to make active use of the Voice program and work to develop and improve products that meet customer needs.」
The policy of using the Voice program for product development and improvement aligned with customer needs continues. - FY2017RestatedAnnual report
「We will continue to make active use of the Voice program and work to develop and improve products that meet customer needs.」
The policy of using the Voice program for product development and improvement of existing products continues. - FY2016First statedAnnual report
「We will continue to make active use of the Voice program and work to develop products that customers will appreciate and improve existing products.」
Describes a specific program for incorporating customer dissatisfaction and requests into product development.