Risk of brand image damage caused by quality incidents
First written in FY2016. 2 of 3 entries say "Restated". Latest entry: FY2024.
The whole theme swung hardest in 2025: 9 of 27 companies on the "Worse" side.
47 other companies' latest entry also says "Restated".
- FY2024RestatedAnnual report
「Quality and food safety; quality- and food-safety-related incidents involving products」
The company reaffirms the risks of loss of consumer confidence, product recalls and lost sales opportunities resulting from quality-related incidents, as well as supplier audits, quality certifications and quality control throughout all processes. - FY2017RestatedAnnual report
「The Group is promoting initiatives to further raise employees' awareness of quality and prevent quality-related incidents in order to provide customers (consumers) with safe, high-quality products. However, if a quality-related incident occurs, it could significantly damage the brand image, regardless of whether the incident is attributable to the Group.」
The company reiterates the risk of damage to its brand image from quality-related incidents and its response through initiatives to raise employee awareness and prevent such incidents. - FY2016First statedAnnual report
「If a quality-related incident occurs, it could significantly damage the brand image, regardless of whether the incident is attributable to the Group.」
The company discloses the potential impact of a quality-related incident on its brand image and operating results.