Risk of reputational damage from quality incidents, product recalls, and product liability
First written in FY2025. 1 of 2 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2026: 11 of 57 companies on the "Worse" side.
125 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「If an unexpected quality incident occurs, resulting in a large-scale product recall or product liability claims, the resulting substantial costs and lower sales due to damage to the Group's reputation may materially affect its operating results and financial position.」
Continues to identify risks to reputation and operating performance from quality incidents, product recalls, and product liability claims. - FY2025First statedAnnual report
「If an unexpected quality incident causes harm to customers' health, a large-scale product recall, product liability claims, or other such events, the resulting substantial costs and decline in sales due to damage to the Group's reputation may materially affect the Group's operating results and financial position.」
The risk is classified as medium term in timing, low in likelihood, and high in impact. Countermeasures include operating FSSC 22000 systems and introducing inspection equipment.