Jtp (2488) · InitiativeDropped
Investment to improve help-desk service quality
First written in FY2019. 1 of 2 entries say "Dropped", first in FY2020. Latest entry: FY2020.
2entries
2years
0from disclosures
How it moved
Same theme, other companies
Investment to improve help-desk service qualityA theme 1 companies write about · 0 as a headwind · 1 as a tailwind
No other company in this theme has enough history to compare yet.
Full recordFilings, disclosures and news, newest first
- FY2020DroppedAnnual reportNo explicit disclosure of investment to improve the quality of the help desk business can be identified in the business overview for the current fiscal year.
- FY2019First statedAnnual report
「In terms of profit, segment profit was ¥501.663 million, down 4.8% year on year, because the company invested in the help desk business to improve quality.」
This is the first specific disclosure that the company made investments to improve the quality of its help desk business.