Tear (2485) · PolicyRestated
Pursuing customer value as “Japan’s funeral service company that receives the most ‘thank yous’”
First written in FY2016. 3 of 4 entries say "Restated". Latest entry: FY2019.
4entries
4years
0from disclosures
How it moved
Same theme, other companies
A Customer Service Approach That Earns Customers' ThanksA theme 8 companies write about · 0 as a headwind · 8 as a tailwind
5 other companies' latest entry also says "Restated".
Ridges = years it wrote progress, valleys = years it wrote worse. Most hopeful companies at the back. Drag to turn, scroll to zoom, right-drag to pan. On a phone, two fingers turn and pinch to zoom; one finger scrolls the page.
Full recordFilings, disclosures and news, newest first
- FY2019RestatedAnnual report
「The Group was founded in 1997 with the aim of becoming “Japan's most thanked funeral service provider.”」
Continues to state its management philosophy and customer value centered on gratitude from customers. - FY2018RestatedAnnual report
「The Group was founded in 1997 with the aim of becoming “Japan's most thanked funeral service provider.”」
Continues to state its management philosophy and customer value centered on gratitude from customers. - FY2017RestatedAnnual report
「The Group was founded in 1997 with the aim of becoming “Japan's most thanked funeral service provider.”」
Reiterates the pursuit of customer value represented by “Japan's most thanked funeral service provider” as its basic policy. - FY2016First statedAnnual report
「The Company has adopted “Ceremonies of Mourning and Inspiration” and “Japan's most thanked funeral service provider,” its management philosophies, as slogans.」
Records for the first time, as an independent theme, the management philosophy and slogan centered on gratitude from customers.