Changes in Customer Needs and Uncertainty in New Product Development
First written in FY2025. 1 of 2 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2022: 2 of 13 companies on the "Worse" side.
16 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「How well the development and nurturing of new brands and products and marketing activities meet customer needs has a significant impact on the company’s revenue and profit. To meet customer needs, we continuously improve our products in line with changing customer needs, including by broadly collecting customer feedback received through our call centre.」
The company reiterates the risks associated with meeting customer needs and the uncertainty of product development, and identifies collecting customer feedback and improving products as countermeasures. - FY2025First statedAnnual report
「How well the development and nurturing of new brands and products and marketing activities meet customer needs has a significant impact on the company’s revenue and profit. However, product development inherently involves uncertainty arising from various factors, and failure to achieve the intended results could adversely affect the company’s financial condition, operating results and other aspects of its business.」
The company identifies as a risk the impact on revenue and profit if products fail to meet customer needs or product development does not progress as expected.