Risk of Losing Customers and the Business Foundation Due to Catastrophic Disasters Such as Major Earthquakes
First written in FY2021. 3 of 4 entries say "Mitigated", first in FY2022. Latest entry: FY2026.
The whole theme swung hardest in 2018: 21 of 93 companies on the "Worse" side.
29 other companies' latest entry also says "Mitigated".
- FY2026MitigatedAnnual report
「For the service infrastructure, the company is also promoting the migration of its systems to a cloud environment. By making its data centers redundant and strengthening its backup arrangements, it is working to increase resilience to physical damage and its ability to restore operations quickly, thereby minimizing the risk of service interruptions.」
To address the risk of losing customers and the business infrastructure due to a major disaster, the company proceeded with cloud migration, data center redundancy and stronger backup capabilities to improve its ability to restore operations quickly. - FY2024MitigatedAnnual report
「• Geographic diversification of data centers and server redundancy to mitigate the impact of disasters and maintain service continuity • Development and regular review of a business continuity plan (BCP) for rapid decision-making and action during emergencies」
As measures to address major disaster risk, the company specified remote work, geographic diversification of data centers, server redundancy, regular BCP reviews, and training and education. - FY2022MitigatedAnnual report
「In response, the group has taken various measures to maintain its business infrastructure, including server redundancy and the development of a business continuity plan.」
The company identified server redundancy and a business continuity plan as measures to address the risk of losing customers, personnel, facilities, systems and the service infrastructure due to a major disaster. - FY2021First statedAnnual report
「If a major disaster such as a large earthquake occurs in a major city, many restaurant and other customers could suffer extensive damage, while the company’s personnel, facilities and systems are also expected to sustain significant damage. The loss of customers and the infrastructure for providing services could have a material impact on revenue.」
The company identified as a separate major risk the possibility that customers, personnel, facilities, systems and the service infrastructure could be impaired by a major earthquake or other disaster in a major city.