Gurunavi (2440) · RiskMitigated
Contract and Sales Risks Arising from Deficiencies in Internal Administrative Procedures
First written in FY2021. 1 of 2 entries say "Mitigated", first in FY2022. Latest entry: FY2022.
2entries
2years
0from disclosures
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Same theme, other companies
Risk of administrative and operational errors, incidents and misconduct arising from increased workloads and high-volume data processingA theme 9 companies write about · 9 as a headwind · 0 as a tailwind
3 other companies' latest entry also says "Mitigated".
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- FY2022MitigatedAnnual report
「In response, the group will establish workflows that eliminate individual discretion and work to improve productivity in customer management and other areas, including by upgrading its back-office systems.」
The company identified workflow development and back-office system upgrades as measures to address contract and revenue risk arising from deficiencies in internal administrative procedures. - FY2021First statedAnnual report
「If deficiencies in internal administrative procedures prevent the company from providing services to member restaurants and other customers as stipulated in its contracts, this may affect its results, including through a decline in revenue resulting from cancellations of membership agreements.」
The company identified as a new major risk the possibility that deficiencies in internal administrative procedures could lead to an inability to provide services as contracted, cancellations of membership agreements and lower revenue.