Risks of Reliability Issues, Litigation and Brand Damage in Food-Related Content
First written in FY2017. 3 of 5 entries say "Restated". Latest entry: FY2023.
The whole theme swung hardest in 2017: 1 of 11 companies on the "Worse" side.
0 other companies' latest entry also says "Dropped".
- FY2023DroppedAnnual report
「We strive to provide customers with accurate information and do not infringe the intellectual property rights of others.」
The risks relating to the reliability, litigation and brand damage of food-related content, which had previously been disclosed as a separate item, cannot be identified as a standalone item in the principal risk list in this filing and have been incorporated into general compliance guidelines. - FY2020RestatedAnnual report
「The Group provides users with food-related and other content produced on commission by chefs, experts, authorities and celebrities. To provide highly reliable information, we publish the content after verification and promptly take appropriate action if stakeholders raise concerns. However, stakeholders may not necessarily be satisfied, and claims for damages may result in substantial costs. In addition, a decline in the Group's brand image could cause users or affiliated restaurants to leave, affecting business performance.」
The Company has reaffirmed the risks relating to the reliability of food-related content, claims for damages, costs and damage to its brand, as well as its verification and response procedures. - FY2019RestatedAnnual report
「The Group provides users with food-related and other content produced on commission by chefs, experts, authorities and celebrities. To provide highly reliable information, we publish the content after verification and promptly respond if stakeholders raise concerns.」
The Company described its verification and response procedures for food-related content produced by external creators, while continuing to identify the risks of claims for damages, costs and damage to its brand. - FY2018RestatedAnnual report
「The Group provides users with food-related and other content produced on commission by chefs, experts, authorities and celebrities. However, stakeholders may not necessarily be satisfied with the content, and in some cases may seek damages, resulting in substantial costs. A decline in the Group's brand image may also affect its business performance.」
The Company continues to disclose the risks relating to the reliability of food-related content produced by external creators, claims for damages, costs and damage to its brand. - FY2017First statedAnnual report
「The Group provides users with food-related and other content produced on commission by chefs, experts, authorities and celebrities. However, stakeholders may not necessarily be satisfied with the content, and in some cases may seek damages, resulting in substantial costs. A decline in the Group's brand image may also affect its business performance.」
The Company identified objections to the content, claims for damages, costs and potential damage to its brand image relating to food-related content produced by external creators as separate risks.