Uncollected Receivables and Inappropriate Conduct in Services for Large Numbers of Unspecified Users
First written in FY2019. 1 of 4 entries say "Reframed", first in FY2022. Latest entry: FY2025.
The whole theme swung hardest in 2025: 4 of 21 companies on the "Worse" side.
1 other company's latest entry also says "Mitigated".
- FY2025MitigatedAnnual report
「We continue to strengthen monitoring systems and personnel structures, including increasing staffing for in-service patrols, on both the systems and personnel fronts.」
It was stated that monitoring systems, in-service patrols and staffing structures continue to be strengthened in response to the risk of rights infringement and inappropriate conduct by large numbers of unspecified users. - FY2023RestatedAnnual report
「Our group operates services targeting a large number of unspecified users, including mobile games, game platforms, live-streaming services and internet auction services.」
Risks of rights infringement, violations of laws and regulations, inappropriate conduct and service suspensions by large numbers of unspecified users, and ongoing responses through monitoring systems and warnings, remain. - FY2022ReframedAnnual report
「These applications allow both streamers and listeners to communicate information. As a result, the content streamed by streamers or communications between users may give rise to disputes resulting from infringement of third-party rights, violations of laws and regulations, expressions containing inappropriate content or users’ conduct.」
In addition to the risks posed by large numbers of unspecified users of games and auctions, the company explicitly added risks specific to live-streaming services such as Pococha and IRIAM arising between streamers and viewers. - FY2019First statedAnnual report
「If small receivables that remain uncollected increase sharply as the number of service users grows, collection costs and uncollected receivables may increase, which may affect our group’s business and financial performance.」
For services with many users, including games, auctions and live video, the company identifies increases in uncollected small receivables and infringement of rights or violations of laws and regulations between users as risks.