Announced details
Municipal telephone response during disasters, disaster prevention and crisis management, collection and reporting of disaster information, and multilingual support
Potential reduction of approximately 70% in report preparation time. Speech-to-text accuracy: 3.9/5; operational support effectiveness: 3.8/5; 85% of respondents gave the highest rating.
More than half of the personnel scheduled to respond participated in the pilot project, including 4 team leaders responsible for responding when a disaster occurs.
Cooperation in a pilot project aimed at improving the efficiency of telephone response during disasters and accelerating initial response.
The Disaster Prevention and Crisis Management Division of Yamaguchi City, Yamaguchi Prefecture. Other information on its location, representative, capital and year of establishment is Not disclosed.
Disaster Prevention and Crisis Management Division, Yamaguchi City, Yamaguchi Prefecture
The company states that readers should refer to earnings summaries and other materials for progress and forecasts regarding performance and management indicators. The amount of the impact on performance from this project is Not disclosed.
The company does not address Contract Value / Offering price.
Average survey scores (the survey appears to have been an internal pilot project survey, but details of the survey name and implementing organization are Not disclosed)
| Item | Details |
|---|---|
| Names of Products / Services Covered | Telephone reception support system using generative AI |
| Counterparty | Yamaguchi City, Yamaguchi Prefecture (Disaster Prevention and Crisis Management Division) |
| Counterparty overview | The Disaster Prevention and Crisis Management Division of Yamaguchi City, Yamaguchi Prefecture. Other information on its location, representative, capital and year of establishment is Not disclosed. |
| Relationship with the Company | Cooperation in a pilot project aimed at improving the efficiency of telephone response during disasters and accelerating initial response. |
| Applicable area | Municipal telephone response during disasters, disaster prevention and crisis management, collection and reporting of disaster information, and multilingual support |
| Location | Disaster Prevention and Crisis Management Division, Yamaguchi City, Yamaguchi Prefecture |
| Quantitative Effects | Potential reduction of approximately 70% in report preparation time. Speech-to-text accuracy: 3.9/5; operational support effectiveness: 3.8/5; 85% of respondents gave the highest rating. |
| Usage history | More than half of the personnel scheduled to respond participated in the pilot project, including 4 team leaders responsible for responding when a disaster occurs. |
| Impact on Business Performance | The company states that readers should refer to earnings summaries and other materials for progress and forecasts regarding performance and management indicators. The amount of the impact on performance from this project is Not disclosed. |
| Source | Average survey scores (the survey appears to have been an internal pilot project survey, but details of the survey name and implementing organization are Not disclosed) |
Items this document does not state (8)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.The pilot project was conducted in cooperation with Yamaguchi City to improve the efficiency of telephone response during disasters, accelerate initial response, prevent information from being missed, ensure the accuracy of entered information, enable rapid information sharing and reduce the psychological burden on staff.