Customer Information Leakage Due to Unauthorized Access and Other Incidents
First written in FY2017. 8 of 10 entries say "Restated". Latest entry: FY2025-H1.
The whole theme swung hardest in 2026: 13 of 74 companies on the "Worse" side.
129 other companies' latest entry also says "Restated".
- FY2025-H1RestatedAnnual report
「The Group has established comprehensive systems, including thorough employee training, in response to the enforcement of the Act on the Protection of Personal Information, and manages personal information rigorously and carefully. However, if personal information is leaked outside the company as a result of unauthorized access from outside or other causes, claims for damages and damage to social credibility could affect the Group's operating results and financial position.」
The disclosure reiterates the management of personal information through employee training and other measures, as well as the risks of claims for damages and loss of credibility in the event of unauthorized access or a leak. - FY2024-Q3RestatedAnnual report
「The AIGC business does not require users to register personal information, but we recognize the need to remain alert to risks such as users accidentally entering personal information. We will address the risks by alerting users and taking other measures.」
The possibility that users may accidentally enter personal information in the AIGC business, and the response of alerting users, have been reaffirmed. - FY2024-Q2ReframedAnnual report
「The AIGC business does not require users to register personal information, but we recognize the need to remain alert to risks such as users accidentally entering personal information. We will address the risks by alerting users and taking other measures.」
Regarding the risk of personal-information leaks, the disclosure newly identifies the possibility that users may accidentally enter personal information in the AIGC business, in addition to risks such as unauthorized access. - FY2023RestatedAnnual report
「The Group has established comprehensive systems, including thorough employee training, in response to the enforcement of the Act on the Protection of Personal Information, and manages personal information rigorously and carefully. However, if personal information is leaked outside the company as a result of unauthorized access from outside or other causes, claims for damages and damage to social credibility could affect the Group's operating results and financial position.」
The disclosure reiterates the management of personal information through employee training and other measures, as well as the risks of claims for damages and loss of credibility in the event of unauthorized access or an information leak. - FY2022RestatedAnnual report
「If personal information is leaked outside the company as a result of unauthorized access from outside or other causes, claims for damages and damage to social credibility could affect the Group's operating results and financial position.」
The risks of claims for damages and loss of credibility arising from personal-information leaks caused by unauthorized access or other causes continue. - FY2021RestatedAnnual report
「If personal information is leaked outside the company as a result of unauthorized access from outside or other causes, claims for damages and damage to social credibility could affect the Group's operating results and financial position.」
The risks of claims for damages and loss of credibility if personal information is leaked through unauthorized access or other causes continue to be disclosed. - FY2020RestatedAnnual report
「If personal information is leaked outside the company as a result of unauthorized access from outside or other causes, claims for damages and damage to social credibility could affect the Group's operating results and financial position.」
The risks of claims for damages and loss of credibility if personal information is leaked through unauthorized access or other causes continue to be disclosed. - FY2019RestatedAnnual report
「If personal information is leaked outside the company as a result of unauthorized access from outside or other causes, claims for damages and damage to social credibility could affect the Group's operating results and financial position.」
The risks of claims for damages and loss of credibility if personal information is leaked through unauthorized access or other causes continue to be disclosed. - FY2018RestatedAnnual report
「If personal information is leaked outside the company as a result of unauthorized access from outside or other causes, claims for damages and damage to social credibility could affect the Group's operating results and financial position.」
The risks of claims for damages and loss of credibility if customer information is leaked through unauthorized access or other causes continue to be disclosed. - FY2017First statedAnnual report
「If personal information is leaked outside the company as a result of unauthorized access from outside or other causes, claims for damages and damage to social credibility could affect the Group's operating results and financial position.」
While personal information is managed through employee training and other measures, the disclosure identifies the possibility of claims for damages and loss of credibility if information is leaked through unauthorized access or other causes.