Risk of Leakage and Tampering Involving Customer and Confidential Information
First written in FY2016. 3 of 8 entries say "Restated". Latest entry: FY2026.
NS Solutions moved to the "Worse" side of this theme in 2023, 3 years before the typical company in this theme (2026).
The whole theme swung hardest in 2025: 7 of 60 companies on the "Worse" side.
7 other companies' latest entry also says "Materialised".
- FY2026MaterialisedAnnual report
「Furthermore, in light of the unauthorized access incident discovered at the end of fiscal 2024, the company promoted efforts to rebuild its information security management framework and prevent recurrence.」
The information security risk, previously disclosed as the possibility of external leakage and other events, is now described as an actual incident following the discovery of an unauthorized access incident at the end of fiscal 2024. - 2026-05-20MaterialisedGeneral Meetings of Shareholders
「In response to the unauthorized access incident discovered at the end of FY2024, we rebuilt our information security management framework and implemented internal control measures to prevent recurrence.」
In relation to previously identified risks such as information leakage and tampering, this states that an unauthorized access incident was discovered and that the framework was rebuilt and recurrence-prevention measures were advanced. It does not state that information leakage or tampering occurred. - FY2023WorsenedAnnual report
「If customer information obtained through the development and operation of customer systems, as well as personal information and business-confidential information held by the group, is leaked externally or tampered with as a result of human error, computer viruses, ransomware infection, unauthorized access or other causes, the company may face claims for damages from customers and others, reputational damage, and other consequences. In addition, as the enactment and enforcement of personal information protection laws have accelerated in China and Southeast Asian countries, the company must exercise sufficient care in handling and transferring information across borders when expanding its business in those countries.」
In addition to the existing risk of leakage and tampering, the company has added ransomware infection, personal information protection legislation in China and Southeast Asia, and the need for care in handling cross-border data. - FY2022RestatedAnnual report
「If customer information obtained through the development and operation of customer systems, as well as personal information and business-confidential information held by the group, is leaked externally or tampered with as a result of human error, computer viruses, unauthorized access or other causes, the company may face claims for damages from customers and others, reputational damage, and other consequences.」
The company continues to disclose the risk of customer and confidential information leakage or tampering, as before. - FY2018RestatedAnnual report
「If customer information obtained through the development and operation of customer systems, as well as personal information and business-confidential information held by the group, is leaked externally or tampered with as a result of human error, computer viruses, unauthorized access or other causes, the company may face claims for damages from customers and others, reputational damage, and other consequences.」
The risk of information leakage and tampering is restated with the same causes and impacts as before. No actual occurrence of leakage or tampering is reported. - FY2017RestatedAnnual report
「If customer information obtained through the development and operation of customer systems, as well as personal information and business-confidential information held by the group, is leaked externally or tampered with as a result of human error, computer viruses, unauthorized access or other causes, the company may face claims for damages from customers and others, reputational damage, and other consequences.」
The risk of information leakage and tampering is restated with the same causes and impacts. No actual occurrence of information leakage or similar incident is reported. - FY2017-Q2WorsenedAnnual report
「Amid increasingly serious cybersecurity threats」
The company states that cybersecurity threats are increasing further. The expansion of external threats related to information leakage and tampering is indicated, but no actual occurrence of information leakage or similar incident is reported. - FY2016First statedAnnual report
「If customer information obtained through the development and operation of customer systems, as well as personal information and business-confidential information held by the group, is leaked externally or tampered with as a result of human error, computer viruses, unauthorized access or other causes, the company may face claims for damages from customers and others, reputational damage, and other consequences.」
The company explicitly identifies information leakage and tampering as risks and describes countermeasures including a specialist organization, training, technical measures and certification.