Worth reading
58In focus
0–100. This measures how worthwhile something is to read, not how good or bad the company is.Direction
Improvement
Direction inferred from the company’s description.Scale
—
Displayed only when the document provides numerical figures.Wording
Definitive
How definitive the wording is.Announced details
commubo (Commubo AI voicebot)Contextualization Feature
Applicable field (uses covered by this announcement)
Contact center operationsApplication intakeHelp desk and inquiry intakeSurvey and voice-of-the-customer (VoC) collection
Launch date13 July 2026 (released and ready for operation)
Relationship between the counterparty and the company
Softfront Holdings2321
Relationship with the Company
株式会社ソフトフロントジャパン is a subsidiary of Softfront Holdings and provides commubo.
Impact on Business Performance
The impact on results for the current fiscal year is minor. If a material impact is identified, it will be disclosed promptly.
The company does not address Contract Value / Offering price.
| Item | Details |
|---|---|
| Names of Products / Services Covered | commubo (Commubo AI voicebot), Contextualization Feature |
| Relationship with the Company | 株式会社ソフトフロントジャパン is a subsidiary of Softfront Holdings and provides commubo. |
| Launch date | 13 July 2026 (released and ready for operation) |
| Applicable area | Contact center operations, Application intake, Help desk and inquiry intake, Survey and voice-of-the-customer (VoC) collection |
| Impact on Business Performance | The impact on results for the current fiscal year is minor. If a material impact is identified, it will be disclosed promptly. |
Items this document does not state (13)
CounterpartyCounterparty overviewContract ValueOffering priceContract DateAward/certification nameAwarding / certifying bodyRegistration number and expiry dateLocationLocation scaleQuantitative EffectsUsage historySource
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.To reduce the time required to format and aggregate call-content data, hand calls over to human operators, and review call content, enabling frontline-led operational improvements.
How to read this page
This is not the documentKomori reads the disclosure the company filed and writes this summary. Figures are as stated by the company and are not audited.
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