Policy of becoming a customer-centric IT services company
First written in FY2016. 6 of 8 entries say "Restated". Latest entry: 2026-05-29.
The whole theme swung hardest in 2024: 2 of 11 companies on the "Worse" side.
13 other companies' latest entry also says "Restated".
- 2026-05-29RestatedFinancial Results Presentation
「By enhancing the value we provide, we aim to contribute to customer success and become a company that customers need.」
The company reiterated its basic policy of contributing to customer success by enhancing the value it provides. - FY2025-H1ReframedAnnual report
「Our basic policy is to enhance the quality of services by combining the quality, efficiency, expertise and know-how that constitute the value we provide, and to contribute to customer success.」
The previous wording, “customer-led IT services company” and the emphasis on customer satisfaction, has been reorganized into a basic policy aimed at contributing to customer success. - FY2021-Q2RestatedAnnual report
「Our Group will continue to seek higher corporate value and business expansion by making management from the customer's perspective its foundation, improving customer satisfaction through higher quality and productivity, and promoting more efficient management that emphasizes profitability and capital efficiency.」
In explaining the purpose of establishing the Sendai Branch through a company split, the company reaffirms its policy of prioritizing the customer perspective, improved quality and productivity, and higher customer satisfaction. - FY2020RestatedAnnual report
「Our Group seeks to enhance corporate value and expand its business by making management from the customer's perspective its foundation, improving customer satisfaction through higher quality and productivity, and promoting more efficient management that emphasizes profitability and capital efficiency.」
Customer perspective, improved quality and productivity, and higher customer satisfaction continue to be the basic policy. - FY2019RestatedAnnual report
「Under these circumstances, our Group will pursue the following initiatives in order to become a customer-led IT services company, improve customer satisfaction by enhancing quality and productivity, and continue to grow.」
The policy of becoming a customer-led IT services company and pursuing customer satisfaction and growth through improved quality and productivity is reaffirmed. - FY2018RestatedAnnual report
「Under these circumstances, our Group will pursue the following initiatives in order to become a customer-led IT services company, improve customer satisfaction by enhancing quality and productivity, and continue to grow.」
The policy of becoming a customer-led IT services company and pursuing customer satisfaction and growth through improved quality and productivity is reiterated. - FY2017RestatedAnnual report
「Under these circumstances, our Group will pursue the following initiatives in order to become a customer-led IT services company, improve customer satisfaction by enhancing quality and productivity, and continue to grow.」
The policy of becoming a customer-led IT services company continues to be stated. - FY2016First statedAnnual report
「Under these circumstances, our Group will identify and address issues in order to become a customer-led IT services company and improve customer satisfaction by enhancing quality and productivity.」
The company presents customer-led operations as its target state and links quality and productivity with customer satisfaction.