Kyokuto (2300) · InitiativeAdvanced
Integration of a digital membership program, customer satisfaction, and ERP through DX
First written in FY2023. 1 of 2 entries say "Advanced", first in FY2024. Latest entry: FY2024.
2entries
2years
0from disclosures
How it moved
Same theme, other companies
Reforming customer experience and operating infrastructure through digital membership and ERP integrationA theme 1 companies write about · 0 as a headwind · 1 as a tailwind
No other company in this theme has enough history to compare yet.
Full recordFilings, disclosures and news, newest first
- FY2024AdvancedAnnual report
「The main expenditures were the acquisition of a laundry plant near Fukuoka City, investment in the development of a new core system and store renovations based on the annual plan.」
Regarding the ERP and integrated core system identified as a DX initiative, the company is proceeding with investment in the development of a new core system as part of its capital expenditures. - FY2023First statedAnnual report
「② Practicing a customer-first approach through DX (digital transformation) Expansion of the digital membership program, improvement of customer satisfaction through higher employee satisfaction (ES), and development of an integrated core system (ERP)」
As issues for fiscal 2023, the company has, for the first time, explicitly identified the digital membership program, improvement of customer satisfaction through higher ES, and development of an integrated core system (ERP) as an integrated DX initiative.