Consumer-focused management built on four pillars: safety, information disclosure, consumer feedback and crisis management
First written in FY2019. 2 of 3 entries say "Restated". Latest entry: FY2023.
No other company in this theme has enough history to compare yet.
- FY2023RestatedAnnual report
「The group will promote sustainability management as follows, linking the achievement of “food sustainability” to an increase in the group's corporate value.」
The company continues its consumer-focused approach, including safety and reliability, information disclosure, consumer feedback and crisis management, within a sustainability management framework that links food sustainability with increased corporate value. - FY2021RestatedAnnual report
「The company will practice consumer-focused management based on the following principles: providing safe and reliable products and services; providing and disclosing as much information as possible; listening carefully to consumers and reflecting their feedback in management; and establishing a crisis management system to respond promptly and appropriately to unforeseen circumstances.」
The company continues to position consumer-focused management, centered on safety and reliability, information disclosure, consumer feedback and crisis management, as part of its corporate philosophy. - FY2019First statedAnnual report
「The company will practice consumer-focused management based on the following principles: providing safe and reliable products and services; providing and disclosing as much information as possible; listening carefully to consumers and reflecting their feedback in management; and establishing a crisis management system to respond promptly and appropriately to unforeseen circumstances.」
The company explicitly identifies consumer-focused management, based on safety and reliability, information disclosure, incorporating consumer feedback and crisis management, as a component of its corporate philosophy.