Impact on Reputation and Business Performance from Food Quality Issues, Recalls and Operating Suspensions
First written in FY2016. 3 of 5 entries say "Restated". Latest entry: FY2023.
The whole theme swung hardest in 2025: 13 of 35 companies on the "Worse" side.
49 other companies' latest entry also says "Restated".
- FY2023RestatedAnnual report
「With regard to quality control, the Group has adopted the principles of ISO 9001 and HACCP (Hazard Analysis and Critical Control Point), internationally recognized quality management methods, established its own quality assurance system, MSQS (MEGMILK SNOWBRAND Quality Assurance System), and is promoting certification under an international food safety scheme recognized by GFSI (Global Food Safety Initiative), while conducting rigorous quality control.」
It continues to identify the risks of recalls, production shutdowns and reputational damage resulting from quality issues, and adds the promotion of certification under a GFSI-recognized scheme as a response policy. - FY2021RestatedAnnual report
「If a quality issue arises, our Group’s performance could be adversely affected by voluntary recalls or recalls required under the Food Sanitation Act and other laws, production shutdowns at factories, and the assumption of liabilities under the Product Liability Act.」
It continues to describe the impact on sales, corporate reputation and performance from food and health issues in Japan and overseas, as well as related rumors, in addition to quality issues at our own facilities. - FY2019RestatedAnnual report
「In addition to quality issues specific to our Group, if food quality or health issues involving dairy products arise in Japan or overseas, such as contamination with substances that could affect health or livestock infectious diseases, or if related rumors spread regardless of whether an actual problem has occurred, this could affect our Group’s sales and consequently adversely affect performance.」
It continues to identify impacts on sales and performance from food and health issues in Japan and overseas, as well as related rumors, as risks in addition to quality issues at our own facilities. - FY2017ReframedAnnual report
「In addition to quality issues specific to our Group, if food quality or health issues involving dairy products arise in Japan or overseas, such as melamine or pesticide contamination or livestock infectious diseases, or if related rumors spread regardless of whether an actual problem has occurred, this could affect our Group’s sales and consequently adversely affect performance.」
In addition to the risk of recalls and production shutdowns resulting from quality issues at our own facilities, it covers food and health issues in Japan and overseas, as well as related rumors, within the scope of the risk. - FY2016First statedAnnual report
「However, if a quality issue arises, our Group’s performance could be adversely affected by voluntary recalls or recalls required under the Food Sanitation Act and other laws, production shutdowns at factories, and the assumption of liabilities under the Product Liability Act.」
It organizes the risks arising from recalls, production shutdowns, product liability and damage to corporate reputation if a quality issue occurs.