Impact on Performance of Food-Quality Issues
First written in FY2016. 4 of 5 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2024: 6 of 36 companies on the "Worse" side.
57 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「The company will work to reduce quality-related inquiries as much as possible, respond sincerely when inquiries are received, and prioritize customer safety without hesitation if a product accident or similar incident occurs.」
The company has reaffirmed the risk of loss of trust and costs arising from quality deficiencies or product accidents, together with its policies of reducing inquiries, responding sincerely and prioritizing customer safety. - FY2023RestatedAnnual report
「The company will work to reduce quality complaints as much as possible, respond sincerely when complaints are received, and prioritize customer safety without hesitation if a product accident or similar incident occurs.」
The company has reaffirmed the risk that food-quality issues could affect business performance, together with its policies of reducing complaints, responding sincerely and prioritizing customer safety. - FY2020RestatedAnnual report
「While it is true that eliminating quality complaints entirely is difficult, the company will work to reduce them as much as possible, respond sincerely when complaints are received, and prioritize customer safety without hesitation if a product accident or similar incident occurs.」
The company specifically discloses the risk that product-quality or food-safety issues could affect business performance, together with its policies of reducing complaints, responding sincerely and prioritizing customer safety. - FY2019RestatedAnnual report
「The Group has a comprehensive quality-control system, including conducting various inspections as necessary, but if quality issues arise in the future, not only within the Group but also across society as a whole, they could affect the Group’s business performance.」
The company continues to disclose the risk that food-quality issues within the company or across society could affect business performance, as well as its quality-control system based on various inspections. - FY2016First statedAnnual report
「Going forward, if quality issues arise not only within the Group but also across society as a whole, they could affect the Group’s business performance.」
The company identifies internal and external quality issues, including origin mislabeling, residual agricultural chemicals and genetically modified foods, as risks.