Improving Employees’ Interpersonal and Customer-Service Skills
First written in FY2016-Q2. 14 of 19 entries say "Restated". Latest entry: 2026-09-10.
1 other company's latest entry also says "Cited as achieved".
- FY2025-H1RestatedAnnual report
「In-house and external training aimed at improving staff capabilities and customer service skills,」
Continues to describe initiatives to improve employees’ character and customer-service skills through internal and external training. - FY2024-Q2RestatedAnnual report
「In-house and external training aimed at improving staff capabilities and customer service skills,」
The company continues to implement initiatives to improve staff interpersonal and customer-service skills through in-house and external training. - FY2024-Q1RestatedAnnual report
「Based on the management philosophy of “Acting and taking on challenges for the smiles and happiness of the people with whom we have a connection,” our group provides personalized weddings and services, along with in-house and external training to improve staff interpersonal and customer-service skills,」
The document continues to describe in-house and external training aimed at improving staff interpersonal and customer-service skills. - FY2023AdvancedAnnual report
「In 2021, the company established 一般社団法人IKKアカデミー, and employees select and attend courses according to their career paths.」
The document describes the establishment of IKK Academy as a specific talent-development initiative, in addition to existing recruitment and philosophy training, enabling employees to select courses according to their careers. - FY2021ReframedAnnual report
「Recruiting and developing talent with the ability to identify and solve issues in order to deliver results (sales, profit, recruitment and development)」
In addition to improving interpersonal and customer-service skills and maintaining recruitment and training systems, the focus has expanded to recruiting and developing self-directed talent capable of identifying latent issues and taking on the challenge of solving them. - FY2020RestatedAnnual report
「For talent development, we have supported the growth of our group through a training framework combining philosophy training to instill our corporate principles, practical training by job function to improve customer satisfaction, and training by level to enhance business knowledge and management skills. Going forward, we plan to strengthen recruitment and promote in-house and external training based on our management philosophy, thereby working to recruit and develop talented personnel.」
The company continues its policy of recruiting and developing talent through nationwide recruitment of new graduates, area-specific recruitment of experienced hires, and philosophy, practical and level-based training. - FY2020-Q1RestatedAnnual report
「In-house and external training aimed at improving staff capabilities and customer service skills,」
The company continues to implement initiatives to improve staff interpersonal and customer-service skills through in-house and external training. - FY2019-Q2RestatedAnnual report
「In-house and external training aimed at improving staff capabilities and customer service skills,」
The company continues to implement initiatives to improve staff interpersonal and customer-service skills through in-house and external training. - FY2019-Q1RestatedAnnual report
「In-house and external training aimed at improving staff capabilities and customer service skills,」
The company continues to implement initiatives to improve staff interpersonal and customer-service skills through in-house and external training. - FY2018RestatedAnnual report
「Specifically, to secure talent, we have actively recruited new graduates nationwide and experienced hires in the areas where we operate, seeking individuals with the potential and aptitude required by our group. To develop talent, we have supported the growth of our group through a training framework combining philosophy training to instill our corporate principles, practical training by job function to improve customer satisfaction, and training by level to enhance business knowledge and management skills.」
The document continues to describe initiatives to secure and develop talent through nationwide recruitment of new graduates, area-specific recruitment of experienced hires, and a combination of philosophy, practical and level-based training. - FY2018-Q2RestatedAnnual report
「In-house and external training aimed at improving staff capabilities and customer service skills,」
Continues to describe initiatives to improve employees’ character and customer-service skills through internal and external training. - FY2018-Q1RestatedAnnual report
「In-house and external training aimed at improving staff capabilities and customer service skills,」
Continues to describe initiatives to improve employees’ character and customer-service skills through internal and external training. - FY2017ReframedAnnual report
「Specifically, to secure talent, we have actively recruited new graduates nationwide and experienced hires in the areas where we operate, seeking individuals with the potential and aptitude required by our group. To develop talent, we have supported the growth of our group through a training framework combining philosophy training to instill our corporate principles, practical training by job function to improve customer satisfaction, and training by level to enhance business knowledge and management skills.」
The scope has expanded from improving staff interpersonal and customer-service skills to securing and developing talent through nationwide recruitment of new graduates, area-specific recruitment of experienced hires, and a combination of philosophy, practical and level-based training. - FY2017-Q3RestatedAnnual report
「In-house and external training aimed at improving staff capabilities and customer service skills,」
Continues to describe initiatives to improve employees’ character and customer-service skills through internal and external training. - FY2017-Q2RestatedAnnual report
「In-house and external training aimed at improving staff capabilities and customer service skills,」
Continues to describe initiatives to improve employees’ character and customer-service skills through internal and external training. - FY2016-Q3RestatedAnnual report
「In-house and external training aimed at improving staff capabilities and customer service skills,」
Continues to describe initiatives to improve employees’ character and customer-service skills through internal and external training. - FY2016-Q2First statedAnnual report
「In-house and external training aimed at improving staff capabilities and customer service skills,」
Describes measures to improve staff capabilities and customer service skills through in-house and external training.