Personalized Wedding Services Centered on Customer Delight
First written in FY2016-Q2. 11 of 16 entries say "Restated". Latest entry: FY2024.
IKK Holdings moved to the "Worse" side of this theme in 2022.
0 other companies' latest entry also says "Reframed".
- FY2024ReframedAnnual report
「<Core Values and Philosophy> Be sincere! Take on challenges with passion! <Purpose> For the smiles of the people with whom we have connections <Mission> ・We will fully support the achievement of the missions of our group companies ・By 2028, we will create exciting businesses for the future that will represent Japan seven years from now」
The former wording, “Acting and taking on challenges for the smiles and happiness of the people connected to us,” has developed into a redefinition of the Group’s purpose and values, incorporating core values, its purpose, and a mission through 2028. - FY2024-Q2RestatedAnnual report
「Against this backdrop, as values surrounding weddings continue to diversify, the Group seeks to provide personalized weddings and services based on the management philosophy of “Acting and taking on challenges for the smiles and happiness of the people connected to us,”」
Continues the policy of providing personalized weddings and services based on the philosophy of “Acting and taking on challenges for the smiles and happiness of the people connected to us.” - FY2024-Q1ReframedAnnual report
「Against this backdrop, as values surrounding weddings continue to diversify, the Group seeks to provide personalized weddings and services based on the management philosophy of “Acting and taking on challenges for the smiles and happiness of the people connected to us,”」
The management philosophy evolved from “For the smiles and happiness of the people connected to us” by adding “acting and taking on challenges.” The policy of providing personalized weddings and services remains unchanged. - FY2021ReframedAnnual report
「The Group has adopted “For the smiles and happiness of the people connected to us” as its mission,」
The wording changed from a focus on “customers’ happiness and delight” to a mission centered on “the smiles and happiness of the people connected to us.” The policies of human-resource development, taking on challenges, and becoming a company that creates delight remain unchanged. - FY2020RestatedAnnual report
「The Group has adopted “We contribute to society through the happiness and delight of our customers” as its mission and has established the following beliefs and four principles as its management philosophy.」
Continues to uphold a management philosophy centered on customers’ happiness and delight, personalized weddings, and human-resource development. - FY2020-Q1RestatedAnnual report
「As values surrounding weddings continue to diversify, the Group seeks to provide personalized weddings and services based on the management philosophy of “For our customers’ happiness and delight,”」
Even as values surrounding weddings diversify, the Group continues its policy of providing personalized weddings and services based on the philosophy of “For our customers’ happiness and delight.” - FY2019-Q2RestatedAnnual report
「Against this backdrop, as it becomes increasingly difficult to differentiate from competitors, the Group has actively pursued various initiatives, including internal and external training to improve employees’ interpersonal and customer-service skills, information analysis using its proprietary sales-support system, and measures to enhance customer acquisition, in order to provide personalized weddings and services based on the management philosophy of “For our customers’ happiness and delight.”」
Continues the policy of providing personalized weddings and services based on the management philosophy of “For our customers’ happiness and delight.” - FY2019-Q1RestatedAnnual report
「Against this backdrop, as it becomes increasingly difficult to differentiate from competitors, the Group has actively pursued various initiatives, including internal and external training to improve employees’ interpersonal and customer-service skills, information analysis using its proprietary sales-support system, and measures to enhance customer acquisition, in order to provide personalized weddings and services based on the management philosophy of “For our customers’ happiness and delight.”」
Continues the policy of providing personalized weddings and services based on the management philosophy of “For our customers’ happiness and delight.” - FY2018RestatedAnnual report
「The Group has adopted “We contribute to society through the happiness and delight of our customers” as its mission and has established the following beliefs and four principles as its management philosophy.」
Continues to uphold a management philosophy centered on customers’ happiness and delight, personalized weddings, and human-resource development. - FY2018-Q2RestatedAnnual report
「Against this backdrop, as it becomes increasingly difficult to differentiate from competitors through venue styles and service offerings, the Group, based on its management philosophy of “For happiness and delight,” has actively pursued various initiatives, including internal and external training to improve employees’ personal qualities and customer-service skills, information analysis using its proprietary sales-support system, and measures to strengthen customer acquisition, in order to provide personalized weddings and services.」
Continues to describe the policy of providing personalized weddings and services based on the management philosophy of “For happiness and delight.” - FY2018-Q1RestatedAnnual report
「Against this backdrop, as it becomes increasingly difficult to differentiate from competitors through venue styles and service offerings, the Group, based on its management philosophy of “For happiness and delight,” has actively pursued various initiatives, including internal and external training to improve employees’ personal qualities and customer-service skills, information analysis using its proprietary sales-support system, and measures to strengthen customer acquisition, in order to provide personalized weddings and services.」
Continues to describe the policy of providing personalized weddings and services based on the management philosophy of “For happiness and delight.” - FY2017RestatedAnnual report
「The Group has adopted “We contribute to society through our customers’ delight” as its mission,」
Continues to describe the management philosophy of realizing heartwarming personalized weddings based on the belief of “For happiness and delight,” together with the policy of becoming a “company that creates delight.” - FY2017-Q3RestatedAnnual report
「Against this backdrop, as it becomes increasingly difficult to differentiate from competitors through venue styles and service offerings, the Group provides personalized weddings and services based on its management philosophy, “For happiness and delight,”」
Continues to describe the policy of providing personalized weddings and services based on the management philosophy of “For happiness and delight.” - FY2017-Q2ReframedAnnual report
「Against this backdrop, as it becomes increasingly difficult to differentiate from competitors through venue styles and service offerings, the Group provides personalized weddings and services based on its management philosophy, “For happiness and delight,”」
The wording of the management philosophy changed from “For the delight of our customers” to “For happiness and delight.” The policy of providing personalized weddings and services continues. - FY2016-Q3RestatedAnnual report
「As it becomes increasingly difficult to differentiate from competitors through venue styles and service offerings, the Group seeks to provide personalized weddings and services based on the management philosophy of “For our customers’ delight,”」
Continues to describe the policy of providing personalized weddings and services based on the management philosophy, “For the delight of our customers.” - FY2016-Q2First statedAnnual report
「Based on the management philosophy of “For our customers’ delight,” the Group seeks to provide personalized weddings and services,」
Describes the policy of providing personalized wedding services based on the management philosophy.