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Cmc (2185) · FactThe decline in revenue in the Manuals business was 22.9% of the previous period's level; the impact of product model cycles and other factors was noted.

Decline in instruction manual and repair manual projects

First written in FY2016-Q3. 6 of 22 entries say "Restated". Latest entry: FY2025.

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ProgressHeldSoftenedWorseOtherFY2017-Q1 – FY2021ReframedFY2022-Q22016: 220162017: 320172018: 320182019: 420192020: 320202021: 420212022: 120222023: 020232024: 020242025: 22025
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  1. FY2025The decline in revenue in the Manuals business was 22.9% of the previous period's level; the impact of product model cycles and other factors was noted.Annual report

    「In the Manuals business, revenue declined 22.9% from the previous fiscal year due to product model cycles and changes to or cancellations of sales plans.」

    Changes to or cancellations of product model cycles and sales plans were cited as factors behind the decline in manuals-related revenue.
  2. FY2025-H1Revenue decline in the Manuals business due to product model cycles and other factorsAnnual report

    「In the Manuals business, revenue declined 32.6% from the previous fiscal year due to product model cycles and changes to or cancellations of sales plans.」

    Changes to or cancellations of product model cycles and sales plans were identified as factors behind the decline in manuals-related revenue.
  3. FY2022-Q2Reclassified from the previous individual project categories to the Manuals categoryAnnual report

    「・In the Manuals area, orders for technical manuals and academic materials increased as the company worked to meet demand for digital content.」

    The business description has been reorganized from the previous individual categories, including Customer Support & Marketing, into the Manuals area, which includes technical manuals and academic materials.
  4. FY2021Customer Support and Marketing returned to revenue growth.Annual report

    「Customer Support & Marketing ¥8,777 million 56.4% ¥633 million increase 7.8% increase」

    Customer Support & Marketing, which handles product manuals, repair manuals and other materials, increased 7.8% for the full year.
  5. FY2021-Q3Narrower revenue decline in Customer Support & MarketingAnnual report

    「Customer Support & Marketing Planning and editing product manuals, repair manuals and other materials ¥4,904 million 49.7% ¥268 million decrease 5.2% decrease」

    Customer Support & Marketing, which handles product manuals, repair manuals and other materials, declined 5.2% year on year.
  6. FY2021-Q2Narrower revenue decline in Customer Support & MarketingAnnual report

    「Customer Support & Marketing Planning and editing product manuals, repair manuals and other materials ¥3,177 million 47.1% ¥433 million decrease 12.0% decrease」

    Customer Support & Marketing, which handles product manuals, repair manuals and other materials, declined 12.0% year on year. The decline narrowed from the previous year's level.
  7. FY2021-Q1Wider revenue decline in Customer Support & MarketingAnnual report

    「Customer Support & Marketing Planning and editing product manuals, repair manuals and other materials ¥1,527 million 53.2% ¥397 million decrease 20.6% decrease」

    Customer Support & Marketing, which handles product manuals, repair manuals and other materials, declined 20.6% year on year.
  8. FY2020Full-year revenue decline in Customer Support & MarketingAnnual report

    「Customer Support & Marketing Planning and editing product manuals, repair manuals and other materials ¥8,143 million 53.6% ¥1,038 million decrease 11.3% decrease」

    Customer Support & Marketing, which handles product manuals, repair manuals and other materials, declined 11.3% year on year for the full year.
  9. FY2020-Q3The decline in Customer Support and Marketing revenue accelerated.Annual report

    「Customer Support & Marketing Planning and editing product manuals, repair manuals and other materials ¥5,172 million 48.7% ¥1,248 million decrease 19.4% decrease」

    Customer Support & Marketing, which handles product manuals, repair manuals and other materials, declined 19.4% year on year, with the decline widening from the previous quarter's revenue decrease.
  10. FY2020-Q1Customer Support and Marketing revenue declined due to a reactionary decrease.Annual report

    「Customer Support and Marketing Planning and editing of product user guides and repair manuals, among others ¥1,924 million 54.0% ¥521 million decrease 21.3% decrease」

    Customer Support and Marketing, which handles user guides and repair manuals, among others, decreased 21.3% year on year.
  11. FY2019Customer Support and Marketing returned to revenue growth.Annual report

    「Customer Support and Marketing Planning and editing of product user guides and repair manuals, among others ¥9,182 million 54.3% ¥423 million increase 4.8% increase」

    Customer Support and Marketing, which handles user guides and repair manuals, among others, turned upward from a slight decline through the third quarter and increased 4.8% for the full fiscal year.
  12. FY2019-Q3Customer Support and Marketing declined slightly.Annual report

    「Customer Support and Marketing Planning and editing of product user guides and repair manuals, among others ¥6,421 million 46.6% ¥59 million decrease 0.9% decrease」

    Sales in Customer Support and Marketing, which handles user guides and repair manuals, among others, decreased 0.9% year on year.
  13. FY2019-Q2RestatedAnnual report

    「・In Japan, the increase in technical manual production projects continued, along with the cost-reduction benefits of ICT adoption.」

    Regarding the Manuals area, previously identified as a factor behind the decline, the increase in technical manual production projects continues to drive revenue growth.
  14. FY2019-Q1RestatedAnnual report

    「・In Japan, the increase in technical manual production projects continued, along with the cost-reduction benefits of ICT adoption.」

    Regarding the Manuals area, previously identified as a factor behind the decline, the increase in technical manual production projects continues to be cited as a driver of revenue growth.
  15. FY2018-Q3RestatedAnnual report

    「Reasons: Increase in technical manual projects; increase in corporate branding support projects for automotive-related companies」

    Regarding the Manuals area, previously identified as a factor behind the decline, the increase in technical manual projects continues to be cited as a driver of revenue growth in the Marketing business.
  16. FY2018-Q2RestatedAnnual report

    「Reasons: Increase in technical manual projects; increase in corporate branding support projects for automotive-related companies」

    Regarding the Manuals area, previously identified as a factor behind the decline, the increase in technical manual projects continued to be cited as a driver of revenue growth.
  17. FY2018-Q1A shift from a decline in manual projects to an increase in technical manual projectsAnnual report

    「Reasons: Increase in technical manual projects; increase in training projects using digital content」

    Regarding manual projects previously identified as a factor behind the decline, the increase in technical manual projects was cited as a driver of revenue growth in the Marketing business in the first quarter.
  18. FY2017-Q3Repair manual projects increased, but operator's manual projects decreased.Annual report

    「Customer Support and Marketing recorded an increase in repair manual projects but a decline in operator's manual projects in the automotive-related field, resulting in net sales of ¥5,187 million, down ¥185 million, or 3.5%, year on year.」

    Among the projects previously identified as factors behind the decline, repair manual projects turned upward, while operator's manual projects remained a factor behind the decline.
  19. FY2017-Q2RestatedAnnual report

    「Customer Support and Marketing recorded a decline in projects in the automotive-related field, resulting in net sales of ¥3,400 million, down ¥354 million, or 9.4%, year on year.」

    The decline in projects in the automotive-related field continues to be cited as a factor behind the decline in Customer Support and Marketing sales.
  20. FY2017-Q1RestatedAnnual report

    「Total Printing recorded an increase in the financial sector, but a decline in operator's manual projects in the automotive-related field, resulting in net sales of ¥379 million, down ¥15 million, or 4.0%, year on year.」

    The decline in operator's manual projects in the automotive-related field continued to be reported. There was no mention of repair manual projects this time.
  21. FY2016WorsenedAnnual report

    「Customer Support and Marketing recorded a decline in user guide and repair manual projects in the automotive-related field, resulting in net sales of ¥8,137 million, down ¥1,463 million, or 15.2%, year on year.」

    The decline in user guide and repair manual projects was also confirmed for the full fiscal year, with sales in this area down 15.2% year on year.
  22. FY2016-Q3First statedAnnual report

    「Customer Support and Marketing recorded a decline in user guide and repair manual projects in the automotive-related field, resulting in net sales of ¥5,372 million, down ¥874 million, or 14.0%, year on year.」

    Projects declined in Customer Support and Marketing, the largest business by sales within the Marketing business.
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Decline in instruction manual and repair manual projects | CMC CORPORATION (2185) | Komori