Announced details
A business relationship in which FRONTEO provides products to The 77 Bank,Ltd. Capital and personnel relationships: not disclosed.
Head office: Aoba Ward, Sendai; Representative Director and President: Kobayashi Hidefumi (小林 英文). The company is a financial institution, as confirmed in the text.
In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.
Financial Services Agency, “Information on Customer-Oriented Business Conduct”
| Item | Details |
|---|---|
| Names of Products / Services Covered | KIBIT Knowledge Probe |
| Counterparty | The 77 Bank,Ltd. |
| Counterparty overview | Head office: Aoba Ward, Sendai; Representative Director and President: Kobayashi Hidefumi (小林 英文). The company is a financial institution, as confirmed in the text. |
| Relationship with the Company | A business relationship in which FRONTEO provides products to The 77 Bank,Ltd. Capital and personnel relationships: not disclosed. |
| Launch date | 20 August 2026 (already launched) |
| Applicable area | Monitoring and auditing customer interaction records related to financial product sales, Strengthening Compliance |
| Source | Financial Services Agency, “Information on Customer-Oriented Business Conduct” |
Items this document does not state (11)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.The 77 Bank,Ltd. faced challenges with the coverage of audit targets, inconsistencies in judgments and delays in identifying risks because its audits relied primarily on manual processes. Through the implementation, the bank aims to standardize judgment criteria, improve analytical accuracy, audit every record, identify inappropriate customer interaction records at an early stage and provide prompt feedback.