Announced details
Confirmation of decision-making capacity in procedures for maintaining and administering insurance policies, including policy cancellation, reductions and changes to policyholder details
FRONTEO and Shionogi & Co.,Ltd. jointly developed Talk Lab KIBIT. Nippon Life will use the service in a proof-of-concept study.
Nippon Life Insurance Company: Head office in Chuo-ku, Osaka; Representative Director, President and Executive Officer Asahi Satoshi (朝日智司). Shionogi & Co.,Ltd.: Head office in Kita-ku, Osaka; Representative Director, Chairman and President, CEO Teshirogi Isao (手代木功).
9 patents obtained in Japan, the United States and Europe (numbers and expiry dates: Not disclosed)
Nippon Life branches nationwide
In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.
| Item | Details |
|---|---|
| Names of Products / Services Covered | Talk Lab KIBIT, an AI-powered web app for assessing cognitive health |
| Counterparty | Nippon Life Insurance Company, Shionogi & Co.,Ltd. |
| Counterparty overview | Nippon Life Insurance Company: Head office in Chuo-ku, Osaka; Representative Director, President and Executive Officer Asahi Satoshi (朝日智司). Shionogi & Co.,Ltd.: Head office in Kita-ku, Osaka; Representative Director, Chairman and President, CEO Teshirogi Isao (手代木功). |
| Relationship with the Company | FRONTEO and Shionogi & Co.,Ltd. jointly developed Talk Lab KIBIT. Nippon Life will use the service in a proof-of-concept study. |
| Launch date | September to November 2026 (scheduled proof-of-concept study period) |
| Applicable area | Confirmation of decision-making capacity in procedures for maintaining and administering insurance policies, including policy cancellation, reductions and changes to policyholder details |
| Registration number and expiry date | 9 patents obtained in Japan, the United States and Europe (numbers and expiry dates: Not disclosed) |
| Location | Nippon Life branches nationwide |
| Location scale | Nippon Life branches nationwide |
Items this document does not state (9)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.The study will assess whether using AI-based conversation analysis results as reference information can help reduce the workload of employees involved in confirming decision-making capacity and enhance customer protection by improving the quality of these operations.