Twin-Customer Strategy Targeting Companies and Employees as Customers
First written in FY2018. 1 of 3 entries say "Advanced", first in FY2019. Latest entry: 2026-05-14.
No other company in this theme has enough history to compare yet.
- 2026-05-14RestatedRevision to earnings forecast
「Under these circumstances, our group is pursuing a twin-customer strategy in which both working people and companies are customers, enabling everyone involved to achieve sustainable growth. To meet a broader range of customer needs, we plan to accelerate growth in the recruitment placement business in addition to the stable growth of our core staffing business.」
The company reiterated its twin-customer strategy, which treats both companies and working people as customers, and combined it with a plan to accelerate growth in the recruitment placement business. - FY2019AdvancedAnnual report
「As a corporate group that develops people in the manufacturing sector and contributes to strengthening companies' competitiveness, the Group has pursued its goal of becoming a company chosen by working people through its “twin-customer strategy,” which treats both “working people” and “companies” as customers. As a result, the number of technical employees rose to 20,583 in the period under review, up 2,014 from 18,569 in the same period of the previous year, and the Group grew into Japan's leading company in the manufacturing staffing industry.」
The Company reports that implementing its twin-customer strategy resulted in an increase in technical employees and growth into Japan's leading company in the manufacturing staffing industry. - FY2018First statedAnnual report
「As a corporate group that develops people in the manufacturing sector and contributes to strengthening companies' competitiveness, the Group has pursued its goal of becoming a company chosen by working people through a twin-customer strategy that treats both companies and employees as customers.」
The Company has explicitly set out a strategy that treats both companies and employees as customers, integrating efforts to strengthen corporate competitiveness with the creation of a company chosen by working people.