Data-Driven Management Using BI Tools

「We are promoting robust data-driven management through the use of BI tools. By viewing each member individually, we are pursuing management and location operations aimed at improving customer satisfaction. We are also seeking to reduce cancellations by setting our own cancellation benchmark rather than relying on the fitness club industry standard.」

「We have newly introduced BI tools to promote more robust data-driven management. By viewing each member individually, we are pursuing management and location operations aimed at improving customer satisfaction. We are also seeking to reduce cancellations by setting our own cancellation benchmark rather than relying on the fitness club industry standard.」